Housekeeping Manager

Job description

Radisson Hotel Group is hiring a Housekeeping Manager for its hotel in Riyadh. The role leads day-to-day housekeeping operations with a strong commitment to cleanliness, operational excellence and guest satisfaction.

Responsibilities

• Manage the daily operations of the Housekeeping Department so guest rooms, public areas and back-of-house areas meet hotel standards
• Supervise and support housekeeping supervisors and attendants
• Coordinate room cleaning schedules and room availability with Front Office and other departments
• Monitor performance through inspections and quality checks
• Control departmental inventory, linen, guest supplies and cleaning chemicals
• Assist in recruiting, training, coaching and developing team members
• Handle guest requests and housekeeping complaints promptly and professionally
• Ensure compliance with hotel policies, hygiene standards and health and safety regulations
• Prepare reports, monitor productivity and support budgeting and cost control

Requirements

• Proficient in all housekeeping procedures
• Proven track record in a similar role within a quality environment, with excellent standards and team management
• Commercially aware
• Driven and ambitious to inspire the team to exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of PMS

Skills

• Housekeeping Operations
• Inventory Control
• PMS
• Team Leadership