Store Associate

চাকরির বিবরণ

The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.

দায়িত্ব

• Maximize and contribute to sales within the store through exceptional customer service and retail experience
• Ensure all stock is laid out and displayed according to standard layout norms
• Ensure all products are price tagged and bar-coded before display
• Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
• Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) is recorded on the system in time, accurately and correctly categorized
• Ensure awareness and vigilance at all times of security in the store
• Maintain the highest standards of housekeeping and grooming etiquette in store at all times
• Give accurate and current information about the product for all inquiries
• Increase the customer database by adding new customers to the mailing list
• Understand the returns policy and ensure effective implementation
• Help the store merchandiser and/or store manager in product placement and arrangement
• Dress up mannequins and attend to other visuals
• Operate as a cashier and be consistently accurate in money handling (where applicable)
• Carry out linked selling: understand the customer's need and close the deal
• Maintain a detailed knowledge of the merchandise stocked in the store
• Ensure promotions and fast selling lines are featured in the store
• Greet and meet all customers promptly and politely as they enter the store
• Effectively deal with customer queries and complaints
• Ensure confidentiality with respect to Landmark retail/store sales information

যোগ্যতা

• High School Diploma
• Graduate degree in any field (advanced qualification)

দক্ষতা

• Cashiering
• Customer service
• Retail sales
• Stock replenishment
• Visual merchandising