Territory Manager, Joint Replacement

Job description

Stryker is looking for a Territory Manager to drive Joint Replacement activity in the Central Region of Saudi Arabia. The role is field-based and combines selling, customer relationship management, tender support and hands-on case support in the operating room.

The ideal candidate has orthopaedic sales experience, knows the medical device environment and its regulations, and is comfortable travelling heavily across the territory.

Responsibilities

• Establish and develop relationships with current and potential customers in the territory and maintain them over time
• Track trends, competitors, product developments and legal regulations and report them to the manager
• Carry out sales activities against the regional sales targets and prepare the sales reports the manager requests
• Plan, deliver and report customer and partner visits and demos in line with sales targets and customer demand
• Evaluate customer requests for proposals and prepare a complete list of materials for their needs
• Inform customers about purchasing methods (tender, intermediate purchase, leasing, external purchase) and work with the tender department on projects to be procured
• Track material delivery dates and keep customers informed
• Deliver and install materials, provide post-sales user training and attend surgery cases
• Take customer invoices to the accrual stage and follow up collections with Finance and Accounting by the due dates
• Pass customer feedback and complaints to the Quality Management Representative and manager and take the necessary actions
• Prepare congress and demo materials and return them to the storehouse sterilized and undamaged
• Communicate scientific support requests and plans to the marketing department
• Support the logistics team when needed

Requirements

• Bachelor's degree in business, medical or a related field
• Minimum 3 years of sales experience with a diploma in a related field; higher education preferable
• Experience in the orthopaedic field
• Knowledge of the medical device environment and medical device regulations
• Experience in joint replacement is highly desirable
• Willingness to travel (about 70% of the time)

Skills

• Customer Relationship Management
• Joint Replacement
• Medical Device Sales
• Orthopaedics
• Sales Reporting
• Tender Management