Territory Lead, Trauma and Extremities

Job description

Stryker is looking for a Territory Lead to support the growth of its Trauma & Extremities Division in the Central Region of the Kingdom of Saudi Arabia. The role is field-based, covering customer development, demos, tender support, deliveries and attendance at surgery cases.

Candidates need commercial experience in the orthopaedics industry and good English, and must be ready to travel extensively within the region.

Responsibilities

• Establish and develop relationships with current and potential customers and maintain them over time
• Track trends, competitors, product developments and legal regulations and report them to the manager
• Carry out sales activities against the regional sales targets and prepare the requested sales reports
• Plan, deliver and report customer and partner visits and demos in line with sales targets and customer demand
• Evaluate customer requests for proposals and prepare a complete list of materials for their needs
• Inform customers about purchasing methods (tender, intermediate purchase, leasing, external purchase) and work with the tender department
• Track material delivery dates and keep customers informed
• Deliver and install materials, provide post-sales user training on the product portfolio and attend surgery cases
• Take customer invoices to the accrual stage and follow up collections with Finance and Accounting
• Pass customer feedback and complaints to the Quality Management Representative and manager and take action
• Prepare congress and demo materials and return them to the storehouse sterilized and undamaged
• Communicate scientific support requests and plans to the marketing department
• Support the logistics team when needed

Requirements

• Bachelor's degree in business, medical or a related field
• Minimum 2 years of commercial experience as a territory lead or similar
• Experience in the orthopaedics industry (trauma, spine, joint replacement, etc.)
• Proficiency in English
• Experience in trauma and extremities preferred
• Willingness to travel (about 80% of the time)

Skills

• Customer Relationship Management
• Medical Device Sales
• Orthopaedics
• Tender Management
• Trauma & Extremities