Senior Service Sales Engineer

Job description

ABB's Service Division partners with customers to improve the availability, reliability and sustainability of electrical products and installations, through product care, modernization and advisory services. This Riyadh role reports to the Service Sales Manager.

You will meet targets for the service portfolio, carry out on-site technical evaluations of customers' installed equipment such as switchgear, circuit breakers and relays, and turn upgrade opportunities into quotations and technical proposals.

Responsibilities

• Meet or exceed assigned targets for the service portfolio, focusing on baseline orders and big projects to achieve company KPIs.
• Start communication with customers and conduct on-site technical evaluations for customer Installed-base equipment (e.g., switchgear, circuit breakers, relays) to identify lifetime risks, upgrade opportunities, and performance gaps.
• Identify and qualify new leads and build an achievable pipeline with a good growth rate using the Salesforce platform.
• Internal collaboration with operations and engineering teams to identify service scope, technical specifications, and execution milestones.
• Prepare, submit, and negotiate commercial quotations and technical proposals in compliance with company pricing guidelines.

Requirements

• Education: Bachelor’s degree in Electrical Engineering.
• Experience: Typically 3-8 years of experience in Service Sales within a utility, Industrial, Commercial, Electrical, or manufacturing environment inside the Kingdom of Saudi Arabia.
• Technical Background/Knowledge: Deep understanding of electrical power systems, including medium- and low-voltage equipment, automation, asset maintenance, and installed base management.
• Commercial Skills: Strong Presentation and Negotiation Skills, Contract management, proven records of negotiating and closing high-value service deals.

Skills

• Low Voltage Equipment
• Medium Voltage Equipment
• Negotiation
• Salesforce
• Service Sales