Customer Service Executive

Job description

Royal World Group is recruiting a Customer Service member in Muscat. The role welcomes guests at the front desk, handles customer inquiries across multiple channels, and keeps the brand's social media community active by sharing the company's story and responding to customers.

The member works alongside teammates from different departments and suits someone who can juggle several communication channels while staying professional and approachable.

Responsibilities

• Welcome guests and handle front desk duties
• Handle customer inquiries across multiple communication channels
• Create and share social media content and engage with the online community
• Work with teammates from different departments to keep everyone informed

Requirements

• Experience in making social media content
• The right personality to handle customers and defuse difficult situations

Skills

• Communication
• Customer Service
• Front Desk
• Social Media Content