Assistant Manager, Industrial Relations & Administration

Job description

PEPOLTek is an IT company based in Dhaka building a portfolio of SaaS products used across education, HR and enterprise operations, including BIDYATek (a school management platform), an Intelligent HR Solution (a cloud-based HRMS) and an Enterprise ERP suite for supply chain and financial operations. This role leads day-to-day industrial relations, workforce discipline, employee welfare, factory administration and statutory documentation at an agrochemical and crop protection manufacturing plant in Valuka, Mymensingh, balancing employee welfare, management expectations, regulatory compliance and uninterrupted production. Full time, 6 days per week, on-site, reporting to the Plant HR Manager.

Responsibilities

• Lead industrial relations and employee relations, resolving grievances, disputes and disciplinary matters and recommending preventive measures for workplace conflict
• Own labour law and statutory compliance, ensuring accurate statutory documentation and reporting compliance gaps to management
• Drive workforce discipline and attendance management, ensuring consistent implementation of workplace rules across shifts
• Manage factory and general administration, including vendor performance, cost control and administrative resource utilization
• Lead employee welfare and facilities management, including canteen, transportation and engagement initiatives
• Coordinate safety, security and emergency preparedness with HSE and security teams
• Oversee payroll coordination, documentation and HR systems, maintaining accuracy and confidentiality of records
• Escalate serious employee disputes, compliance risks and security concerns promptly to senior management

Requirements

• 6 to 8 years of relevant experience in industrial relations, factory HR or administration
• Bachelor's degree in Human Resources Management, Business Administration, Management, Public Administration or a related discipline
• Demonstrated ability to handle grievances, disciplinary matters and labour compliance with limited supervision
• Experience managing blue-collar workers and shift-based operations
• Strong communication, conflict resolution, negotiation and sound judgment
• Nice to have: MBA or PGD in HRM or Industrial Relations; experience in chemical, agrochemical, pharmaceutical, textile or food processing manufacturing; familiarity with SAP or HRIS

Benefits

• Standard company benefits per policy

Skills

• Employee Welfare
• Factory Administration
• Industrial Relations
• Labour Law