SME Relationship Manager

Job description

The SME segment plays a significant role in driving the economic health of the UAE, and especially the Dubai market. The Relationship Manager acquires new-to-bank high-value clients, grows existing relationships and cross-sells the bank's products while following FAB risk and compliance practices.

Responsibilities

• Acquire new-to-bank high-value clients and grow existing high-value relationships to increase the bank's liability book and revenue
• Engage closely with clients to understand and improve their banking services
• Cross-sell and upsell the bank's products and services to increase wallet share
• Negotiate with internal teams and structure pricing of Global Markets and Cash products as per customer needs
• Actively source business from prospects and follow up on sales leads within designated market segments
• Plan timely client visits to introduce Global Transaction Banking and Global Markets partners
• Keep KYC up to date and work with internal departments to cover compliance, operational and credit risk
• Prepare credit applications and analyse financial statements

Requirements

• University degree (post-graduate qualification in business management or administration preferred)
• Proven record of delivering customer and financial objectives and sales management
• Excellent interpersonal skills, with emphasis on influencing and negotiating
• Strong business assessment and analytical skills
• Knowledge of general and business banking, with strong knowledge of the SME proposition (preferred)
• Excellent written, verbal and presentation skills

Skills

• Credit analysis
• KYC
• Relationship management
• Sales
• SME banking