Sales Engineer, Security Systems (Service)

Job description

Johnson Controls is hiring a Sales Engineer for its Security Systems service business in Abu Dhabi. You will develop new business, grow existing accounts, and contribute to sales targets through system upgrades, retrofits, service contracts and Annual Maintenance Contracts (AMCs).

The role sits in a collaborative environment where technical expertise, customer relationships and territory growth go together.

Responsibilities

• Drive sales of upgrades, retrofits, service contracts, and Annual Maintenance Contracts (AMCs).
• Develop new business opportunities while strengthening relationships with existing customers.
• Qualify opportunities, build strong value propositions, and support the preparation of high-quality proposals.
• Participate in tendering and bidding activities in coordination with the pre-sales team.
• Present technical security solutions clearly and confidently to customers and stakeholders.
• Work across targeted verticals to expand market share and strengthen customer engagement.
• Map and manage stakeholders across Contractor, Consultant, and End User levels to improve win rates.
• Own opportunities end to end with accountability, safety, and integrity as you manage your pipeline from qualification through to close.
• Stay close to the customer and the work by understanding client priorities, competitor activity, and project requirements before shaping your approach.
• Build compelling, customer-focused proposals that connect technical capabilities with clear business value.
• Improve every day through candor and problem-solving by learning from customer feedback, market changes, and sales outcomes.
• Win as one team by collaborating with pre-sales colleagues and coordinating effectively with contractors, consultants, and end users.
• Manage multiple priorities with discipline through strong planning, follow-up, and time management.

Requirements

• Bachelor’s degree in Electrical, Electronics, or Instrumentation, or a Bachelor’s degree in Business Management with a background in Security System Sales.
• 2-3 years of experience in Security Systems sales in the UAE market.
• Experience in designing technical solutions, selecting equipment, and advising customers on security system options.
• Proven track record of achieving sales targets.
• Strong sales drive, determination, and a results-oriented mindset.
• Ability to deliver technical solution presentations to customers and stakeholders.
• Strong organization and multitasking skills in a fast-paced environment.
• Fluent English communication skills.
• Valid UAE driving license.
• It would also be an advantage to bring experience with tendering and bidding processes in the security systems market, along with exposure to CCTV, Access Control Systems, Gate Barrier Systems, Command & Control Center Solutions, Video Analytics, or other ELV solutions.

Skills

• Access control
• AMC sales
• CCTV
• Proposal writing
• Security systems sales
• Tendering