Assistant Manager - Admissions and Student Funding

Job description

The American University of Bahrain is looking for an Assistant Manager of Admissions and Student Funding who will be responsible for the accurate execution of the university's admissions and student funding processes. The role ensures applications are processed on time and accurately, supports the administration of scholarships and financial assistance, and guides prospective and current students and their families.

The Assistant Manager works closely with the Senior Manager of Admissions and Student Funding to keep the team compliant with university policies, maintain service excellence and support enrollment objectives.

Responsibilities

• Assist in managing day-to-day admissions operations and ensure timely processing of applications
• Guide prospective students and families through the admissions process with accurate and timely information
• Review applications and support admission decisions in line with university policies
• Support enrollment events, roadshows and school visits
• Assist in training, supervising and mentoring admissions staff
• Collaborate with academic and administrative departments to evaluate credit transfer cases and special needs cases
• Maintain accurate student records and ensure data integrity in the admissions system
• Coordinate the administration of scholarships, discounts and student funding schemes in line with university policies and eligibility criteria
• Maintain student funding records, monitor scholarship recipients' eligibility and academic progress, and coordinate with relevant departments on approved awards
• Monitor scholarship budgets, prepare funding reports, handle student inquiries and appeals, and update student funding procedures and manuals

Requirements

• Bachelor's degree in Education, Business Administration or a related field (Master's degree is desirable)
• 3-5 years of experience in admissions, student recruitment or related higher education roles
• Supervisory or team coordination experience preferred
• Strong organizational and multitasking skills
• Excellent communication and presentation abilities
• Student-focused approach with a strong customer service orientation
• Proficiency in data management and admissions systems (e.g. CRM)
• Problem-solving and conflict-resolution skills
• Ability to work effectively in a team and across departments

Skills

• Admissions
• Communication
• CRM
• Customer Service
• Data Management
• Student Funding