Assistant Groups & Events Manager

Job description

Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested.

Responsibilities

• Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events.
• Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events.
• Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor.
• Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt.
• Apply the Kempinski MICE SOP’s from Group Enquiry to Contracting.
• Ensure the ideal and most effective utilization of the Meeting and Conference Rooms.
• Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
• Realize up sell possibilities to meet and surpass Group & Event budget goals.

Requirements

• Previous experience of minimum two (2) years in luxury hotels is required
• Previous experience in Groups & Events management, Reservations or Sales preferred
• Strong leadership and analytical skills
• Ability to quickly adapt to a constantly changing market with a revenue positive effect
• Proactive in achieving Event & Group revenue goals
• Relevant experience in Event & Group management; hotel operations experience a plus
• Analytical approach to problem solving and demonstrated ability to think outside of the box

Skills

• Group Sales
• MICE
• Opera S&C
• Proposals and Contracts