Academic Counsellor

Job description

As an Academic Counsellor you will be responsible for advising customers on the features, benefits and uses of Shikho and ultimately growing the customer base by driving multi-year and multi-product sales. The role means you will have to focus on building deep relationships with new and existing customers via cold-calling. We are looking for experienced sales professionals who are looking to take their career to the next level by working for an internationally venture backed fast growing education technology start-up.

Responsibilities

• Advise students and parents for their learning needs through structured counselling sessions.
• Fix appointments and conduct online demo sessions on a daily basis alongside follow up sessions.
• Understand customer profile and their specific problems to explain the implications of ineffective learning methods.
• Create the need for smart learning and advise student-parent to buy a Shikho subscription as a solution.
• Handle objectives and price negotiations with respect and credibility to generate sales revenues.
• Continuously learn and upgrade product knowledge and sales skills to achieve and exceed growing sales targets.
• Possess a sound knowledge and understanding of consumer (students and parents) behaviour.

Requirements

• Understand customer psychology and is able to empathise with students and parents.
• Ability to drive commercial goals by meeting sales targets.
• Has studied the Bangla medium National Curriculum for SSC and HSC and has a very good understanding of the curriculum and syllabus.
• Enthusiastic and willing to work relentlessly to achieve and exceed sales targets to drive commissions and career progression.
• Thrive in a fast-paced and self-driven working environment.
• Have really good communication skills in Bangla
• Has minimum 6 months of Tele-sales/Call center experience in direct-to-consumer target-driven roles.
• Current University students with scope to meet the required working hour

Benefits

• Casual and Sick Leaves
• Awesome working culture and ability to progress quickly within the organization
• Opportunity of Promotion within 6 months based on performance
• Opportunity to grab a full-time position