Senior Product Manager

চাকরির বিবরণ

This is a hands-on, technical Product Manager role focused on our CMS product and the virtual teammates + agents that work alongside our customers' marketing and development teams. Virtual teammates can take on real work: analyzing data, building and publishing pages, auditing content, keeping sites healthy and more. We are looking for a builder who can design, prototype, and ship these agents and teammates, then oversee their improvement in production based on customer feedback.

You will not just write requirements for agents and teammates; you will build them. You'll be comfortable writing agent instructions, writing evals, and iterating on prompts and tools until the agent or teammate does the job reliably. You'll define what each virtual teammate is responsible for, what it is allowed to do, how it is measured, and when a human needs to step in.

Working Hours: Monday to Friday (2 PM to 10 PM), Hybrid.

Job Responsibilities

- Build & Ship Agents & Teammates: prototype and ship agents and virtual teammates end to end, from idea to working agent in customers' hands; bias toward building, testing with real users, and iterating over lengthy specification.

- Define & Oversee the Virtual Workforce: own the "job description" for each virtual teammate: its scope, tools and permissions, autonomy levels, escalation paths, and guardrails.

- Strategy & Vision: define and drive a clear strategy for how virtual teammates and agents transform the way teams create, manage, and deliver their work in an AI-first world; identify the highest-value workflows to automate and decide where agents should act autonomously versus assist a human.

- Customer Obsession: act as the voice of the people who will work with agents (marketers, content editors, developers, implementation partners); work directly with customers and partners to understand their workflows and turn that feedback into better products.

- Product Development: maintain a roadmap, write concise PRDs where they add clarity, and set a predictable cadence for delivery; prioritize based on user feedback, business impact, and agent performance data.

- Collaboration & Communication: partner tightly with engineering, design, support, documentation, and GTM teams; provide clear requirements, articulate trade-offs, and help teams understand how to adopt and trust virtual teammates.

- Analytics & Adoption: implement product analytics and reporting that track agent adoption, task success rates, human intervention rates, time saved, and cost to serve.

Knowledge and Experience

- 2-5 years of product management experience, with at least 1 year in a developer-focused or technical product, preferably within the martech or SaaS industry

- Builder mindset: a track record of building things yourself (internal tools, automations, prototypes, or agents) and getting them in front of users

- Hands-on experience designing, building, and deploying AI agents that take action across workflows; working knowledge of prompting, tool design, context management, and agent orchestration patterns

- Experience defining success metrics for non-deterministic systems, building evals, and using production data to improve quality

- Deep empathy for the people working alongside agents; experience working closely with customers, partners, or services teams

- Skilled at writing clear documentation, PRDs, and release notes; comfortable presenting and explaining AI concepts to a non-technical audience

Nice to have: experience with CMS platforms or content management solutions; background in building and implementing websites.

Education: Bachelor's Degree or equivalent experience.

Benefits and perks (Dhaka office): best-in-class compensation plans, two annual festival bonuses, recognition and rewards programs, vacation days, annual work/service anniversary leave, parental leave (both maternity and paternity), health insurance, reproductive benefits for both parents, volunteering opportunities, free communal transport inside Dhaka to and from the office, free catered lunch every day.

দায়িত্ব

• Prototype and ship agents and virtual teammates end to end, from idea to working agent in customers' hands
• Own each virtual teammate's scope, tools and permissions, autonomy levels, escalation paths, and guardrails
• Define the strategy for how virtual teammates and agents transform content work in an AI-first world
• Work directly with customers and partners to understand their workflows and turn feedback into better products
• Maintain a roadmap, write concise PRDs, and set a predictable delivery cadence
• Partner with engineering, design, support, documentation, and GTM teams
• Track agent adoption, task success rates, human intervention rates, time saved, and cost to serve

যোগ্যতা

• 2-5 years of product management experience, with at least 1 year in a developer-focused or technical product
• A track record of building tools, automations, prototypes, or agents yourself
• Hands-on experience designing, building, and deploying AI agents; working knowledge of prompting, tool design, context management, and agent orchestration
• Experience defining success metrics for non-deterministic systems and building evals
• Clear writing of documentation, PRDs, and release notes
• Bachelor's Degree or equivalent experience

সুবিধা

• Two annual festival bonuses
• Parental leave (maternity and paternity)
• Health insurance
• Annual work/service anniversary leave
• Free communal transport inside Dhaka
• Free catered lunch every day

দক্ষতা

• AI Agents
• CMS
• Evals
• Product Management
• Prompt Engineering
• SaaS