3PL Territory Senior Account Manager

চাকরির বিবরণ

HungerStation is hiring a 3PL Territory Senior Account Manager in Riyadh, Saudi Arabia. Support day-to-day 3PL account operations in the Eastern Province to maintain an adequate balance between rider supply and delivery demand.

দায়িত্ব

• Support day-to-day 3PL account operations in the Eastern Province to maintain an adequate balance between rider supply and delivery demand.
• Assist in onboarding and activating new 3PL partners to support regional fleet expansion and coverage goals.
• Monitor 3PL operational KPIs, SLAs, and performance metrics, highlighting gaps to senior team members.
• Assist 3PL partners in resolving routine operational issues, logistics obstacles, and account inquiries.
• Review 3PL billing accuracy, assist in invoice validation, and track payment releases in coordination with Finance.
• Participate in operational touchpoints with 3PL partners in the Eastern Province to build strong working relationships and improve vendor retention.
• Gather operational feedback from 3PL vendors to help identify areas for workflow and communication improvements.
• Support the communication of operational updates, safety guidelines, and standard operating procedures to 3PL partners.
• Monitor daily 3PL compliance with HungerStation’s Code of Conduct and operational standards.
• Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
• Uphold a high-performance working environment and promote HS’s Values.

যোগ্যতা

• 2 - 4 years of experience in logistics, 3PL coordination, fleet management, or last-mile operations.
• Experience in tracking 3PL performance, SLA compliance, and fleet supply metrics.
• Basic exposure to invoice tracking, billing verification, and data reporting.
• Strong problem-solving, communication, and coordination skills.
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.

দক্ষতা

• 3PL
• Account Management
• Operations