Rider Compliance Assistant Manager

Job description

HungerStation, Saudi Arabia's food and quick-commerce delivery platform, is hiring a Rider Compliance Assistant Manager in Riyadh.

The role covers regulatory compliance and risk monitoring for the rider fleet, aligning rider operations workflows with compliance rules across onboarding, dispatching and performance, and continuously improving logistics compliance procedures and governance, including managing the company's operational governmental violations.

Responsibilities

• Monitor rider permit validity, vehicle documentation, work authorizations and road safety regulations
• Conduct regular compliance audits across logistics operational channels and identify gaps
• Implement updated regulatory guidelines in daily rider operations and fleet activities
• Work with Rider Operations, Experience, Supply, Optimization and Performance teams to align workflows with compliance rules
• Establish compliance checkpoints within rider onboarding, dispatching and performance processes
• Analyze rider compliance metrics and prepare audit reports
• Coordinate with external regulators and internal departments during audits, inspections and compliance inquiries
• Review and update logistics compliance procedures, risk mitigation protocols and SOPs
• Develop corrective action plans for non-compliant rider cases and regulatory infractions
• Manage and monitor all HungerStation operational governmental violations

Requirements

• 5-7 years of experience in compliance, logistics operations, fleet management or regulatory audit within Saudi Arabia
• Background in logistics or engineering operations managing driver/rider compliance
• Strong working knowledge of Saudi logistics and labor regulations (TGA, MHRSD, etc.)
• Strong analytical skills with high proficiency in Excel and compliance tracking tools
• Bachelor's degree in Supply Chain Management, Engineering or a related discipline
• Master's degree and international supply chain certifications preferred

Skills

• Auditing
• Compliance
• Fleet Management
• Logistics
• MS Excel