Public Sector Operations Lead, UK

Job description

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Stripe is building economic infrastructure for the internet. We help organizations of every size move money, manage revenue, and build global financial services.

The Public Sector team builds Stripe’s presence in markets where organizations deliver essential services to millions of people. In the UK, public sector organizations collect taxes and tuition, enable transit, distribute funds, support charitable giving, and modernize citizen services. The team helps these organizations improve how they collect, manage, and disburse funds.

Responsibilities

• Define Stripe’s UK public sector strategy, including priority segments, customer problems, routes to market, commercial opportunities, and the capabilities needed to succeed
• Build relationships across government, public bodies, procurement ecosystems, industry associations, systems integrators, and advisory partners
• Work with senior customer decision-makers to understand their payment, revenue, digital service, and financial infrastructure needs, and develop solutions with Stripe teams
• Guide strategic opportunities through public sector procurement, contracting, security, compliance, and stakeholder alignment requirements
• Partner with Legal, Compliance, Risk, Go-to-Market, Alliances and Channels, Product, Engineering, Finance, and Operations to prepare Stripe to support public sector customers
• Turn recurring market requirements into priorities for onboarding, risk, contracting, procurement, implementation, support, and product development
• Build the positioning, account strategy, partner ecosystem, sales plays, internal processes, and success metrics that support growth in the UK and inform Stripe’s global public sector strategy

Requirements

• Experience working in or selling to the UK public sector, including government, public bodies, education, transport, utilities, charities and not-for-profit organizations, or other regulated institutions
• Established senior relationships across the UK public sector, its partner ecosystem, and relevant procurement or policy communities
• Experience delivering complex outcomes across multiple stakeholders and working through public sector procurement, contracting, compliance, risk, and implementation requirements
• Experience leading senior cross-functional stakeholders across Legal, Compliance, Risk, Product, Sales, Partnerships, and Operations
• Strong written and verbal communication skills, strategic judgment, and experience working directly on market-building initiatives
• Experience launching a product, organization, market, vertical, or strategic go-to-market motion
• Experience in payments, financial services, enterprise software, digital transformation, or platform technology
• Familiarity with UK public procurement frameworks and common contracting vehicles
• Experience working with systems integrators, consulting firms, implementation partners, or public sector technology ecosystems
• Experience turning customer and regulatory requirements into scalable products, processes, or commercial models