Manager, Institutional Sales

Job description

Social Marketing Company (SMC) is recruiting a Manager, Institutional Sales in its Sales department (1 vacancy, Dhaka). The role covers business development, key account management, sales and revenue management, tender and contract management, team leadership, market intelligence, cross-functional coordination and reporting and compliance. Candidates must apply online through SMC's career portal by October 27, 2026.

Responsibilities

• Business Development
• Develop and execute institutional sales strategies to achieve annual sales and profitability targets
• Identify new business opportunities across institutional and corporate sectors
• Build and maintain a robust sales pipeline for sustainable business growth
• Expand the customer base by acquiring new institutional accounts
• Key Account Management
• Develop and maintain strong relationships with key decision-makers of corporate and institutional clients
• Manage strategic accounts to maximize sales volume and customer retention
• Ensure high levels of customer satisfaction through proactive relationship management
• Sales & Revenue Management
• Prepare annual, quarterly, and monthly sales plans
• Achieve assigned sales revenue targets, increase new customers
• Monitor sales performance and implement corrective actions where necessary
• Forecast sales demand and ensure business sustainability
• Tender & Contract Management
• Lead participation in public and private tenders
• Prepare quotations, proposals, contracts, and commercial offers
• Negotiate pricing, payment terms, and commercial agreements
• Ensure compliance with organizational policies and customer requirements
• Team Leadership
• Lead, coach, and develop the institutional sales team
• Set performance objectives and monitor individual performance
• Build a high-performing sales culture focused on customer satisfaction and business growth
• Market Intelligence
• Monitor market trends, competitors, pricing, and institutional buying patterns
• Identify emerging business opportunities and recommend strategic initiatives
• Prepare market intelligence reports for management
• Cross-functional Coordination
• Coordinate with Supply Chain, Marketing, Finance, Distribution, and Logistics teams to ensure timely execution of customer orders
• Ensure efficient order processing, delivery, invoicing, and after-sales support
• Reporting & Compliance
• Prepare periodic sales reports, forecasts, pipeline updates, and business reviews
• Maintain accurate customer records using internal systems
• Ensure compliance with company policies, contractual obligations, and statutory requirements
• Any other task assigned by the supervisor

Requirements

• Master's degree in any discipline; MBA preferred
• Maximum age 45 years
• 8 - 10 years of experience in a related field

Skills

• Institutional Sales
• Key Account Management
• Market Intelligence
• Team Leadership
• Tender Management