CCCM Officer (Technical Engineer)

Job description

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. In 2018, DRC started implementing aid projects in support of the host communities most affected by the influx of refugees. As a key part of this, DRC opened an area office in Cox’s Bazar, and a country office in Dhaka.

The CCCM Officer (SMS Technical Officer–Engineer) will lead the technical implementation, monitoring, and quality assurance of shelter, Disaster Risk Reduction (DRR), landslide risk mitigation, and Nature-based Solutions (NbS) interventions across Rohingya camps. Working closely with the Shelter and Settlement Team Leader and Camp Managers, and under the supervision of the CCCM Manager, the Officer will provide technical oversight to CCCM programming, guide field teams, and ensure adherence to technical standards. The role includes supervising volunteers teams, facilitating community engagement during implementation, and ensuring timely and accurate reporting on activity progress.

Contract: National (Employment Band as advertised). Duty station: Cox's Bazar. Start date: as soon as possible. Closing date: 24 October 2026. Applications must be submitted through the online application form with a cover letter and updated CV in English, with three referees' details; email applications are not considered. DRC does not charge any fee at any stage of recruitment.

Responsibilities

• Provide advanced technical guidance on layout, design, and preparation of Bills of Quantities (BoQs) for shelter, DRR, landslide mitigation, and NbS schemes, ensuring compliance with technical standards and project requirements.
• Conduct rigorous field monitoring of ongoing activities, proactively identifying and resolving technical and quality issues to maintain safety and standard compliance.
• Trained and coordinate skilled and unskilled CFW teams, optimize productivity, ensure proper material usage, and enforce safety protocols.
• Lead the engagement of Rohingya communities to gather insights, facilitate feedback, and integrate community perspectives into activity implementation and planning.
• Assist Camp Managers and Shelter & Settlement Team Leader in compiling weekly technical updates, progress reports, and documentation for submission to the CCCM Manager.
• Monitor the material and tool usage, forecast needs, and coordinate timely procurement requests to ensure uninterrupted operations.
• Maintain accurate records of equipment, materials, and resources, ensuring alignment with DRC inventory and documentation procedures.
• Ensure that all shelter and settlement activities, including infrastructure works, are documented, and that relevant coordination, information management, and activity tracking tools are regularly updated and maintained.
• Provide technical coaching, on-the-job training, and guidance to volunteer’s teams and community participants to strengthen local capacity in shelter, DRR, and NbS approaches.
• Ensure all relevant volunteers comply with safety protocols, including proper use of visibility during field activities.
• Lead the scheme monitoring checklists compilation, provide regular updates to supervisors, and support community participation in Community-Led Projects (CLPs).
• Promote adherence to DRC’s Code of Conduct, safeguarding policies, and PSEA principles among all staff and community participants.
• Undertake any additional technical or operational tasks assigned by Camp Managers or the CCCM Manager.
• Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these is a disciplinary offence while it may also leave the position holder, their colleagues and DRC Bangladesh, at risk.

Requirements

• Minimum 2 years of experience in site improvement/site development/shelter construction/hazard mitigation, or related engineering/technical work.
• Experience in Rohingya camps or similar humanitarian context is an asset.
• Proven ability to prepare technical designs, BoQs, and maintain accurate activity records.
• Experience supervising volunteers or CFW workers in community projects.
• Strong communication and coordination skills for working with communities, NGOs, and other stakeholders.
• Proficiency in Microsoft Excel and ability to design and maintain tracking tools.
• Knowledge of inventory management and logistics procedures.
• Willingness to work flexible hours, including Fridays and holidays, if required.
• Bachelor’s degree in Civil Engineering or related field.
• Language: English – (Advance)
• Language: Bengali – (Advance)
• Language: Chittagonian/ Rohingya Dialect (Is an advantage)

Benefits

• Two Bonuses (paid at pro-rata basis with monthly salary)
• Relocation Allowance
• Mobile Allowance
• Leave Encashment
• Group Life Insurance including Family
• Dental and Optical Benefits
• Gratuity
• Excellent Working Environment and Opportunity of Growth
• Various Learning and Development Platforms