Team Lead Account Management

চাকরির বিবরণ

As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.

Responsibilities:

- Manage critical partners with a high degree of complexity.

- Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.

- Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness..

- Ongoing training and development for your team.

- Maintain granular reporting on team performance

- Set clear expectations, provide guidance, and ensure the professional development of team members.

- Develop and implement account management strategies to maximize partner success and revenue

- Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.

- Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.

- Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.

- Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.

- Prepare regular reports on team and account performance for senior management.

- Identify opportunities for process optimization and contribute to the development of best practices.

- Drive pipeline and attainment against team’s goals

Requirements:

- Have a passion for sales

- 5+ years of experience, ideally in sales, account management, or related experience.

- You excel in a transactional deal cycle

- High level of ownership and dedication.

- You show creative sales tactics to engage with prospects.

- Experience using CRM (Salesforce) and Google Apps.

- Must be a native Arabic speaker.

দায়িত্ব

• Manage critical partners with a high degree of complexity.
• Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.
• Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness..
• Ongoing training and development for your team.
• Maintain granular reporting on team performance
• Set clear expectations, provide guidance, and ensure the professional development of team members.
• Develop and implement account management strategies to maximize partner success and revenue
• Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.
• Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.
• Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.
• Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.
• Prepare regular reports on team and account performance for senior management.
• Identify opportunities for process optimization and contribute to the development of best practices.
• Drive pipeline and attainment against team’s goals

যোগ্যতা

• Have a passion for sales
• 5+ years of experience, ideally in sales, account management, or related experience.
• You excel in a transactional deal cycle
• High level of ownership and dedication.
• You show creative sales tactics to engage with prospects.
• Experience using CRM (Salesforce) and Google Apps.
• Must be a native Arabic speaker.