Maintenance Technician - Elevators & Escalators

চাকরির বিবরণ

KONE Middle East, Turkey & Africa is growing and is looking for Maintenance Technicians with a service mindset to serve customers in Dubai. You will be at the core of KONE, working to ensure quality service, improve equipment safety and performance, and keep clear, proactive communication with the customer and the people using the equipment.

The job involves regular maintenance checks and tasks as well as attending call-outs.

দায়িত্ব

• Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
• Responsible for accurate and real-time back reporting of work performed (at the equipment level)
• Accountable for equipment safety and performance
• Accountable for identifying site risks, and communicating them to his supervisor
• Accountable to take immediate action on-site in case of high-risk identification and to apply the escalation procedure
• Accountable for identifying “unplanned” service repairs based on the equipment needs.
• Accountable for the end-users and the site safety
• Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
• Accountable for the execution of the service visits (planned maintenance, callouts, and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation, and the processes
• Accountable for raising sales to lead to his supervisor
• Accountable for exact and timely back reporting of the work done according to the process
• Responsible for submitting timesheets based on the execution
• Responsible for keeping the service tooling, van, instruments, etc safe, maintained, and in good condition
• Responsible for regular updates of his supervisor on all relevant information

যোগ্যতা

• ITI/Vocational Certificate /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent
• Good verbal and written English communication skills
• Candidates with basic IT skills will be given a preference
• Candidates with basic digital foundation skills will be the right candidate for this position
• Minimum 2 - 5 years of solid Preventive Maintenance and Troubleshooting experience with a reputed elevator company is a must

দক্ষতা

• Customer Service
• Elevator Maintenance
• Escalator Maintenance
• Safety
• Troubleshooting