Customer Solution Engineer - Major Projects

চাকরির বিবরণ

KONE's Customer Solution Engineer is part of the early engagement team that makes sure KONE offerings and specifications are included in customers' building specifications. The focus is non-standard tendering cases, where the engineer is accountable for the overall customer solution, including integrations, services and products.

You will define specifications, costs and lead times together with front-line teams, supply line and support functions, and cover traffic analyses, energy calculations, shop layout drawings and order engineering through the delivery process.

দায়িত্ব

• Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard
• Ensures clarity on the solution’s scope, including KONE and possible third-party offerings
• Select the correct product platform on which to make the offering
• Proposes solutions from all KONE business lines; new services, escalators, elevators, doors, etc.
• Responsible for correct APF solution costs
• Involves CSE Engineer and system to understand the cost for integrations.
• Involves Supply Line, installation, and project management to understand the materials
• Coordinates specification creation
• Performs initial and revised non-standard energy calculations
• Performs traffic analyses
• Accountable for technical feasibility checking
• Coordinates solution lead times from Supply Line and local sourcing
• Ensures that the proposed solution can be installed
• Ensures that the cost and work effort impact of installation is part of the solution’s costing, especially in non-standard installation method cases

যোগ্যতা

• Minimum Bachelor’s degree in Engineering or another relevant field, or several years’ experience in elevator business field operations
• Minimum 5 years of relevant engineering experience in elevator business field operations
• Excellent skills in understanding and translating customer needs (requirements) into KONE technical specifications
• Understanding of new construction and building modernization processes in the industry and at KONE.

দক্ষতা

• Costing
• Elevators
• Solution Engineering
• Technical Specifications
• Tender Support