Front Desk Executive

চাকরির বিবরণ

Job Description: Front Desk Executive

Industry: Real Estate

Department: Administration / Front Office

Location: Tejgaon, Dhaka (candidates living nearby preferred)

Employment Type: Full-time

Salary: BDT 20,000 – 25,000 per month (negotiable based on experience and skills)

Position Summary

The Front Desk Executive is the first point of contact for clients, visitors, and partners, and plays a key role in creating a professional, welcoming impression of the company. The role involves receiving and guiding visitors, handling calls and inquiries about properties and projects, managing appointments, and providing day-to-day administrative support to the sales and management teams.

Key Responsibilities

Reception and Client Handling

- Greet and welcome clients, visitors, and guests in a polite, professional manner.

- Understand visitor needs and direct them to the relevant department or team member.

- Maintain a clean, organized, and presentable reception area.

- Offer refreshments and basic hospitality to visitors when required.

Calls and Inquiries

- Answer, screen, and route incoming calls and emails promptly.

- Provide basic information about the company's projects, services, and office hours.

- Record client inquiries and pass them to the sales or customer service team for follow-up.

- Take messages accurately and ensure they are delivered on time.

Appointments and Coordination

- Schedule and confirm client meetings, site visits, and appointments with the sales team.

- Maintain the visitor log, appointment calendar, and meeting room bookings.

- Coordinate with sales, accounts, and management on client visits and requirements.

Administrative Support

- Maintain files, documents, and records, both physical and digital.

- Handle incoming and outgoing mail, couriers, and deliveries, and keep a record of them.

- Prepare basic documents, letters, and reports using MS Office.

- Track office supplies and stationery and raise requisitions when stock is low.

- Assist with CRM or lead database updates and basic data entry.

Professional Standards

- Maintain confidentiality of client and company information.

- Follow the company dress code and grooming standards at all times.

- Support the admin team in any other office tasks assigned by management.

Qualifications and Experience

- Bachelor's degree or equivalent in any discipline (preferably Business or Management).

- 1 – 3+ years of experience in a front desk, reception, or customer service role; experience in real estate is preferred.

- Proficiency in MS Office (Word, Excel, Outlook) and basic computer skills.

- Fluent spoken and written Bangla and good command of English.

Skills and Competencies

- Excellent communication and interpersonal skills

- Polished, professional, and pleasant personality

- Good telephone etiquette and listening skills

- Customer-focused attitude and problem-solving ability

- Time management and ability to multitask

- Attention to detail and good record keeping

- Positive attitude, reliability, and a team-player mindset

Candidate Preferences

- Candidates living near Tejgaon, Dhaka are preferred.

- Height: 5'3" or above.

- Uniform: Formal pant and shirt (as per company dress code).

Working Conditions

- Office-based role at the front desk in Tejgaon, Dhaka

- Standard office hours, with occasional extended hours when events or client visits require

- Regular interaction with clients, visitors, and internal teams

Compensation

- Monthly salary: BDT 20,000 – 25,000 (negotiable)

- Additional benefits as per company policy

How to Apply:

Interested candidates are requested to send their updated CV to career@munshicorp.com

দায়িত্ব

• Greet and welcome clients, visitors, and guests in a polite, professional manner.
• Understand visitor needs and direct them to the relevant department or team member.
• Maintain a clean, organized, and presentable reception area.
• Offer refreshments and basic hospitality to visitors when required.
• Answer, screen, and route incoming calls and emails promptly.
• Provide basic information about the company's projects, services, and office hours.
• Record client inquiries and pass them to the sales or customer service team for follow-up.
• Take messages accurately and ensure they are delivered on time.
• Schedule and confirm client meetings, site visits, and appointments with the sales team.
• Maintain the visitor log, appointment calendar, and meeting room bookings.
• Coordinate with sales, accounts, and management on client visits and requirements.
• Maintain files, documents, and records, both physical and digital.
• Handle incoming and outgoing mail, couriers, and deliveries, and keep a record of them.
• Prepare basic documents, letters, and reports using MS Office.
• Track office supplies and stationery and raise requisitions when stock is low.
• Assist with CRM or lead database updates and basic data entry.
• Maintain confidentiality of client and company information.
• Follow the company dress code and grooming standards at all times.
• Support the admin team in any other office tasks assigned by management.

যোগ্যতা

• Bachelor's degree or equivalent in any discipline (preferably Business or Management).
• 1 – 3+ years of experience in a front desk, reception, or customer service role; experience in real estate is preferred.
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer skills.
• Fluent spoken and written Bangla and good command of English.
• Excellent communication and interpersonal skills
• Polished, professional, and pleasant personality
• Good telephone etiquette and listening skills
• Customer-focused attitude and problem-solving ability
• Time management and ability to multitask
• Attention to detail and good record keeping
• Positive attitude, reliability, and a team-player mindset

সুবিধা

• Monthly salary: BDT 20,000 – 25,000 (negotiable)
• Additional benefits as per company policy

দক্ষতা

• Communication
• Data Entry
• MS Office
• Reception