Customer Operation Executive

চাকরির বিবরণ

Bimafy is a digital insurance platform serving more than half a million people in Bangladesh to ensure financial safety and security. We are looking for a dynamic and motivated person to join our growing team.

Job Title: Customer Operation Executive

Job Type: Full-Time

Job Location: House # 02, Road # 23/C, Gulshan 1, Dhaka - 1212

Application Deadline: 30th October, 2026

Processing orders and ensuring service delivery to customers on a timely manner.

Make outbound calls to prospective and existing customers.

Understand customer needs and recommend suitable solutions.Follow up on customer inquiries and maintain regular communication.

Following up with suppliers to ensure service procurement on a timely manner.

Any other tasks assigned from time to time.

Qualifications:Bachelor's degree, preferably in business administration or related fieldfreshers are encouraged to apply

Additional Qualities/Skills :

Fast typing skill and proper digital literacy is a must.Ability to multitask and prioritize tasks effectively.

Excellent telephonic manner, personality, and ability to establish a rapport.

Strong communication skills and a proactive, can-do attitude.

Monthly Salary: 20000 Taka (Negotiable based on candidate’s competence)

Partially subsidized lunch

Weekly Holiday: 2 Days (Work from home on adhoc based Saturdays)

Paid leaves (upon job confirmation)

Festival Bonus (yearly 2 bonuses, upon job confirmation)

Health Insurance Facility

Interested candidates are requested to send their CVs to abir@bimafy.com with the subject line "CV for Customer Operation Executive".

দায়িত্ব

• Processing orders and ensuring service delivery to customers on a timely manner.
• Make outbound calls to prospective and existing customers.
• Understand customer needs and recommend suitable solutions.
• Follow up on customer inquiries and maintain regular communication.
• Following up with suppliers to ensure service procurement on a timely manner.
• Any other tasks assigned from time to time.

যোগ্যতা

• Bachelor's degree, preferably in business administration or related field; freshers are encouraged to apply
• Fast typing skill and proper digital literacy is a must
• Ability to multitask and prioritize tasks effectively
• Excellent telephonic manner, personality, and ability to establish a rapport
• Strong communication skills and a proactive, can-do attitude

সুবিধা

• Partially subsidized lunch
• Weekly holiday: 2 days (work from home on ad hoc Saturdays)
• Paid leaves (upon job confirmation)
• Festival bonus (2 yearly, upon job confirmation)
• Health insurance facility