Spa & Recreation Receptionist

Job description

Our first class Spa & Recreation Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Spa & Recreation Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Spa & Recreation Receptionist:

• Supports the smooth running of the Spa & Recreation department, where all aspects of the guest journey and experience are delivered to the highest level.

• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.

• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.

• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.

• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.

• Builds and maintains effective working relationships whilst promoting the company culture and values.

• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements of the Spa & Recreation Receptionist:

• Local Hire is preferred

• Experience in front office beneficial but not essential.

• Arabic speaker is preferred.

• Hands-on approach with a can-do work style.

• one year experience at the same role is preferred.

• Commitment to delivering exceptional guest service with a passion for the hospitality industry

• Ability to find creative solutions taking ownership for duties and tasks assigned

• Personal integrity, with the ability to work in an environment that demands excellence

• Experience of working with IT systems on various platforms

• Strong communication skills

Responsibilities

• Supports the smooth running of the Spa & Recreation department, where all aspects of the guest journey and experience are delivered to the highest level.
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements

• Local Hire is preferred
• Experience in front office beneficial but not essential.
• Arabic speaker is preferred.
• Hands-on approach with a can-do work style.
• one year experience at the same role is preferred.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms
• Strong communication skills