Senior Salesforce Developer

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.

The ideal candidate will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure, and aligned with technical standards. Familiarity with CPQ or middle-layer pricing and quoting platforms that bridge CRM and billing systems (e.g., Revenue Cloud) is desirable.

Technical Skills

Collaboration & Mindset

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Responsibilities

• Salesforce Development: Design, develop, and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team.
• Automation: Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance.
• Technical Implementation: Lead the technical delivery of project features, from solution design and cross-functional problem-solving to final deployment.
• Integrations: Integrate Salesforce with internal and external systems using APIs and various integration patterns.
• Peer Review: Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards.
• Best Practices: Implement Salesforce best practices, focusing on scalable code, data integrity, security, and performance optimization.
• Troubleshooting: Support incident management and processes through custom development and technical troubleshooting.
• Requirement Translation: Collaborate with stakeholders and business analysts to translate complex requirements into technical specifications and high-quality solutions.
• DevOps: Utilize and contribute to CI/CD processes and version control workflows to support a high velocity of work.
• Documentation: Develop and maintain comprehensive technical documentation for Salesforce customizations and integrations.
• Mentorship: Provide guidance and technical coaching to Administrators and junior developers to support their skills development.

Requirements

• Certifications: Minimum of Platform Developer I certification; Platform Developer II or Architect-track certifications are highly valued.
• Experience: 5+ years of hands-on experience as a Salesforce Developer, demonstrating a proven track record of developing and deploying complex programmatic solutions.
• Modern Tooling: Extensive experience with Salesforce Lightning Web Components (LWC) and Apex. Experience with Agentforce is a plus.
• Code Proficiency: Demonstrated proficiency in SOQL/SOSL, platform events, and asynchronous processing.
• Integrations: Strong understanding of Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Security: Deep understanding of Salesforce security models (profiles, permission sets, sharing rules) and their programmatic implications.
• Tools: Proficiency in using developer tools like VS Code, Salesforce CLI, and Git for version control.
• Strong interpersonal skills, with the ability to conduct technical discussions and explain complex solutions to non-technical stakeholders.
• A proactive and flexible mindset, ready to embrace new challenges in a dynamic development environment.
• Strong analytical and problem-solving skills, with a focus on writing maintainable, scalable code.

Benefits

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with pool table, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, Trustie Community activities, and team socials.