Senior Product Manager

Job description

Optimizely is seeking a highly skilled Senior Product Manager to join its Commerce Connect team. As a Senior Product Manager, you will be an individual contributor who owns one or more significant product areas and excels at SaaS product management.

In this role, you will be responsible for driving the roadmap and execution for the Commerce Connect product, working closely with cross-functional teams to ensure successful product delivery. You will develop a thorough understanding of the features and technology within your assigned product domain(s) and will be recognized across the company as an expert in those areas.

You will also be responsible for identifying market opportunities, defining product requirements, and collaborating with engineering, UX, and GTM teams to deliver high-quality products that meet customer needs in an agile/scrum environment. The ideal candidate is humble, collaborative, and highly team oriented.

Competencies: Interacting with People at Different Levels; Delivering High Quality Work; Solving Complex Problems; Developing Plans.

Responsibilities

• Be the voice of the customer by gathering direct feedback from users & stakeholders and leveraging multiple tools to collate and prioritize requests
• Own the product roadmap for Commerce Connect, balancing near-term customer value with long-term goals
• Build agentic AI workflows in product, and use AI tools to be more efficient as a PM
• Communicate priorities, timelines, and decisions regularly to stakeholders; manage expectations and escalate risks when appropriate
• Apply prioritization principles to make data-driven tradeoffs across customer asks, tech debt, and new investments
• Drive discovery and research to validate customer problems and identify the highest-impact opportunities
• Draft Product Requirements Documents (PRDs) in thorough detail with early inputs from Engineering and UX
• Partner closely with Engineering, UX, and Data/Analytics to deliver capabilities from concept through launch in an agile/scrum environment
• Motivate and lead the scrum team to deliver against commits and deadlines, and report to leadership
• Collaborate with GTM partners (Product Marketing, Sales, Customer Success) to support enablement, packaging, and messaging
• Monitor key product health signals (usage, reliability, performance) and work with partners to prioritize fixes
• Be a visible internal and external spokesperson for the product, including presentations, demos, and customer calls
• Actively seek out and lead challenging projects

Requirements

• 3+ years of SaaS product management experience
• Bachelor's Degree or equivalent experience
• Keen business acumen and a strong understanding of the fundamentals of business success
• Ability to work cross-functionally and independently lead cross-functional initiatives
• Proven track record of delivering quality, on-time product deliverables with measurable business impact
• Experience with rapid experimentation to learn quickly and iterate
• Ability to handle ambiguity and adapt to changes in priority
• Experience owning a product area end-to-end (discovery, requirements, delivery, launch, iteration)
• Familiarity with eCommerce product/catalog concepts for B2C
• Strong problem-solving skills and ability to make data-driven decisions
• Excellent communication and collaboration skills across functions and stakeholder levels
• Ability to influence without direct authority and align partners around priorities
• Experience presenting product updates and tradeoffs to leadership and stakeholders

Benefits

• Best-in-class compensation plans
• Two annual festival bonuses
• Recognition and rewards programs
• Vacation days
• Annual Work/Service Anniversary Leave
• Parental leave (both maternity and paternity)
• Health insurance
• Reproductive benefits for both parents
• Volunteering opportunities
• Free communal transport facilities inside Dhaka to and from the office
• Free catered lunch every day

Skills

• AI Workflows
• eCommerce
• Product Management
• SaaS
• Scrum