Receptionist

Job description

Sunrise Education Consultants is looking for friendly, well-presented, and organized Receptionists to be the first point of contact for our students, parents, and visitors.

Key Responsibilities

Greet and assist students, parents, and visitors professionally

Customer Service: Answer inquiries and provide basic information about our services

Call Service: Handle incoming and outgoing calls, and transfer calls to the right counselor

Customer Follow-up: Follow up with students and leads by phone, WhatsApp, and social media

Schedule counseling appointments and manage the visitor log

Maintain lead and inquiry records in Google Sheets or CRM

Respond to messages and emails on time

Handle documents, filing, and basic office administration

Keep the front desk and reception area clean and organized

Coordinate with counselors and other departments

Other duties as assigned by management

Requirements

Minimum 1 year of experience as a Receptionist, Front Desk, or Customer Service Executive

Excellent communication skills in Bengali and English

Pleasant personality and professional appearance

Basic computer skills (MS Office, Google Sheets, email)

Experience in education or consultancy is a plus

What We Offer

Competitive salary

Yearly salary review

Training and career growth opportunities

Friendly, supportive work environment

Responsibilities

• Greet and assist students, parents, and visitors professionally
• Customer Service: Answer inquiries and provide basic information about our services
• Call Service: Handle incoming and outgoing calls, and transfer calls to the right counselor
• Customer Follow-up: Follow up with students and leads by phone, WhatsApp, and social media
• Schedule counseling appointments and manage the visitor log
• Maintain lead and inquiry records in Google Sheets or CRM
• Handle documents, filing, and basic office administration
• Keep the front desk and reception area clean and organized
• Coordinate with counselors and other departments

Requirements

• Minimum 1 year of experience as a Receptionist, Front Desk, or Customer Service Executive
• Excellent communication skills in Bengali and English
• Pleasant personality and professional appearance
• Basic computer skills (MS Office, Google Sheets, email)
• Experience in education or consultancy is a plus

Benefits

• Competitive salary
• Yearly salary review
• Training and career growth opportunities
• Friendly, supportive work environment