Principal Solution Engineer, Marketing Cloud

Job description

Salesforce is hiring a Principal Solution Engineer for Marketing Cloud in the Middle East, based in Dubai (or Riyadh) on a hybrid basis. You will be the technical and strategic partner to the sales teams, helping customers see how Marketing Cloud can transform their customer engagement and marketing automation.

The role combines deep product expertise with regional business acumen to design and deliver solutions for enterprise and commercial customers.

Responsibilities

• Partner with Account Executives to qualify opportunities and build winning sales strategies for Marketing Cloud
• Design and deliver tailored product demonstrations, proofs of concept and technical presentations
• Translate customer business requirements into Marketing Cloud solution architectures (Email Studio, Journey Builder, Personalization, Data Cloud integration and more)
• Respond to RFPs and RFIs with technically sound proposals
• Stay current on marketing technology trends, the competitive landscape and regional digital marketing maturity
• Build trusted relationships with customer marketing, IT and digital transformation stakeholders
• Relay regional customer feedback to Product Management
• Support regional marketing events, webinars and executive briefings

Requirements

• Proven experience in solution engineering, digital marketing or customer success with Salesforce technology or technical consulting, with a focus on marketing technology
• Strong technical understanding of data-driven solutions, including Data 360 and customer data platforms
• Excellent communication and presentation skills for audiences from technical teams to C-level executives
• Ability to develop and articulate a strategic vision for using marketing and data technologies to drive business outcomes
• Fluent in English; Arabic is highly preferred
• Knowledge of programming languages and two years of hands-on experience with agentic marketing solutions is a plus
• Experience working with cross-functional sales, product management and customer success teams is a plus

Skills

• Customer Data Platforms
• Data Cloud
• Marketing Cloud
• Presales
• Presentation
• Solution Engineering