Partnerships Associate

Job description

Pulse iD is hiring a Partnerships Associate to grow its merchant network in Oman. This is a frontline acquisition role focused on identifying, engaging, onboarding and supporting merchants across relevant sectors, working with internal teams so merchants launch smoothly and grow their performance over time. Listed as remote within Muscat; the role involves local travel for merchant meetings. Candidates must be based in Oman.

Responsibilities

• Identify and approach new merchants across priority categories (retail, F&B, services, lifestyle and more)
• Pitch tailored merchant value propositions based on each business's needs
• Support the onboarding process end to end (documentation, training, activation readiness)
• Ensure new merchants are set up on tools and platforms and understand operating processes
• Build strong partnerships with merchants and act as their trusted point of contact
• Run regular check-ins to ensure satisfaction, resolve issues and drive retention
• Gather merchant feedback and share insights with internal teams for product and campaign improvement
• Support promotional and campaign rollouts and coordinate in-store or on-ground activations
• Track campaign results and suggest improvements

Requirements

• Fresh graduates welcome, ideally with internships or projects in sales, business development, partnerships or operations
• For experienced candidates: 0-2 years in merchant acquisition, account management, business development or similar roles
• Strong communication and persuasion skills; comfortable pitching to business owners
• Confident with Microsoft PowerPoint for clear, professional presentations
• Comfortable with Microsoft Excel for basic reporting and analysis
• Highly organized; able to manage a pipeline and follow up consistently
• English is required; Arabic is strongly preferred (spoken; writing is a plus)
• Knowledge of the Oman business landscape, especially Muscat and surrounding areas, is a big advantage
• Willingness to travel locally for merchant meetings
• Based in Oman

Benefits

• Fast-growing, high-impact team building a merchant ecosystem in Oman
• Exposure to diverse industries and strategic partnerships
• Clear development path into Merchant Manager and Partnerships roles

Skills

• Account Management
• Business Development
• Merchant Acquisition
• Microsoft Excel
• Microsoft PowerPoint