Mid-Market Account Executive

Job description

The Mid-Market Account Executive will drive LaunchDarkly's growth across a blended book of net-new and existing accounts. Acting as the "quarterback" for a defined book of business, you will develop and execute account strategies, run technical discovery and proof-of-concept cycles, and help customers successfully test, purchase, and adopt LaunchDarkly's platform.

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Responsibilities

• Pipeline Generation: Qualify and convert inbound leads at a rapid pace while prospecting into ICP target accounts.
• Value Articulation: Articulate and sell the value of LaunchDarkly's platform subscriptions and usage-based pricing model.
• Technical Discovery: Prepare for and run discovery sessions with prospects to surface core use cases and align pricing to third-party architectures (AWS, Azure, GCP).
• Solution Demonstration: Customize and deliver demos with the Solutions Engineering team, and run proofs of concept for prospects.
• Account Expansion: Own, build, and develop relationships with existing customers, uncovering and developing new opportunities within the install base.
• Customer Success: Educate, evangelize, and guide customers through successful adoption, delivering their feedback back to Product and Engineering.
• Revenue Growth: Consistently hit revenue targets across both net-new and expansion motions.
• Collaboration: Work with your manager, Sales Engineers, and cross-functional teams to ensure seamless execution and customer success.
• Strategic Thinking & Execution: Design and execute account strategies that balance net-new acquisition with expansion of existing customers.
• Identify and capitalize on usage-based pricing signals and third-party architecture fit to prioritize opportunities.

Requirements

• 2+ years of full-cycle sales experience.
• Proven track record of hitting or exceeding quota.
• Exceptional written and spoken communicator.
• Highly organized and autonomous.
• Comfortable and energized operating in a fast-moving organization.
• Entrepreneurial and self-motivated.
• Enthusiastic about learning and growing at LaunchDarkly.
• Intellectually curious and ambitious.
• Knowledge or experience in the developer tool space a plus.
• Experience selling to mid-market companies a plus.