Manager- Compliance Monitoring

Job description

JOB TITLE

Manager – Compliance Monitoring | Holding | Compliance

ROLE SUMMARY

To design, implement and continuously improve a Group-wide compliance monitoring programme across Majid Al Futtaim’s portfolio. The role ensures adherence to internal compliance frameworks and applicable regulations through risk-based monitoring, data-driven insights, and effective governance, helping to reduce operational, financial and reputational risk.

ROLE PROFILE

Manage the Group-wide compliance monitoring framework, including methodology, scope, governance and reporting cadence.Develop risk-based monitoring plans and protocols to assess compliance across customer touchpoints, operational processes and service environments.Execute and/or oversee monitoring activities (e.g., testing, thematic reviews, walkthroughs, sampling), ensuring consistency and quality of evidence.Identify control gaps, root causes and recurring issues; agree corrective and preventive action plans with stakeholders and track closure.Partner with Technology and Data teams to translate monitoring logic and test scripts into automated controls, dashboards and alerts.Analyse monitoring results and trends, producing clear insights and recommendations for senior stakeholders.Ensure monitoring activities align with internal policies, compliance standards and applicable regulatory requirements.Contribute to continuous improvement of controls, procedures and training materials based on monitoring outcomes.

REQUIREMENTS

Bachelor’s degree in a relevant field; master’s and professional certifications are a plus.7–10 years of experience in compliance monitoring, risk, or internal audit, preferably across multiple sectorsStrong knowledge of compliance standards and ability to translate policies into practical monitoring tests.Experience in investigations, evidence gathering, and documentation, with solid data analytics capabilities.Proficiency in dashboards/BI tools and automation, working with Technology/Data teams on monitoring solutions.Strong analytical, stakeholder management, communication, and project management skills with high integrity and attention to detail.

Responsibilities

• Manage the Group-wide compliance monitoring framework, including methodology, scope, governance and reporting cadence.
• Develop risk-based monitoring plans and protocols to assess compliance across customer touchpoints, operational processes and service environments.
• Execute and/or oversee monitoring activities (e.g., testing, thematic reviews, walkthroughs, sampling), ensuring consistency and quality of evidence.
• Identify control gaps, root causes and recurring issues; agree corrective and preventive action plans with stakeholders and track closure.
• Partner with Technology and Data teams to translate monitoring logic and test scripts into automated controls, dashboards and alerts.
• Analyse monitoring results and trends, producing clear insights and recommendations for senior stakeholders.
• Ensure monitoring activities align with internal policies, compliance standards and applicable regulatory requirements.
• Contribute to continuous improvement of controls, procedures and training materials based on monitoring outcomes.

Requirements

• Bachelor’s degree in a relevant field; master’s and professional certifications are a plus.
• 7–10 years of experience in compliance monitoring, risk, or internal audit, preferably across multiple sectors
• Strong knowledge of compliance standards and ability to translate policies into practical monitoring tests.
• Experience in investigations, evidence gathering, and documentation, with solid data analytics capabilities.
• Proficiency in dashboards/BI tools and automation, working with Technology/Data teams on monitoring solutions.
• Strong analytical, stakeholder management, communication, and project management skills with high integrity and attention to detail.
• At Majid Al Futtaim, we’re on a mission to create great moments, spread happiness, and build experiences that stay in our memories for a lifetime.Over the past 27 years, we have built a strong reputation as a regional market leader in what we do.Join us and be part of a friendly, positive environment, working alongside more than 45,000 diverse and talented colleagues who are all guided by our Leadership Model.