GTM Operations Analyst

Job description

The Go-To-Market (GTM) Operations department is responsible for ensuring the GTM organization (Presales, Sales Development, Sales, Customer Success & Services) is properly empowered. This team supports the processes and tools that allow GTM teams to work efficiently and effectively, all while providing insights and analytics to executive leadership to inform business decisions.

The GTM Compensation Strategy & Operations team manages the end-to-end Compensation planning program, including design, strategy, budgeting, quotas, systems & reporting, and enablement. This position will support the monthly Compensation process and oversee the administration and calculation of the GTM Compensation Plans.

Working Hours: Monday to Friday, 2:00 PM - 10:00 PM Dhaka time [Hybrid].

Competencies: Acquiring Information; Communicating Effectively; Following Policies and Procedures; Meeting Basic Work Expectations; Testing and Troubleshooting.

At Optimizely, the standardized language is English, and good English communication skills are crucial to be successful in this global role.

Responsibilities

• Project manage monthly commission calculations, with inputs from Sales Operations, Customer Success, and Finance organizations
• Day-to-day upkeep of Optimizely's ICM (Incentive Compensation Model)
• Support GTM teams by answering questions on attainment calculations and compensation payout
• Work closely with HR and Finance to track employee changes and distribute compensation plans for new hires, promotions and organizational shifts throughout the year
• Provide on demand analysis regarding compensation analytics, including OTE and quota attainment
• Manage exception requests for attainment and compensation payout
• Identify / recommend tools to improve performance and standardize processes

Requirements

• 2-4+ years of experience in GTM (Sales) Operations, Analytics, FP&A or Total Rewards
• Bachelor's degree or higher
• Expertise in Excel
• Exceptional communication skills, written and verbal
• Highly motivated and entrepreneurial - able to spot problems and marshal resources towards creative solutions
• Previous experience with Salesforce and commissions tools preferred
• Strong and effective planning, execution, presentation, communications, negotiations and multi-tasking skills
• A strong sense of ownership in your work
• A strong problem-solving mindset

Benefits

• Best-in-class compensation plans
• Two annual festival bonuses
• Recognition and rewards programs
• Vacation days
• Annual Work/Service Anniversary Leave
• Parental leave (both maternity and paternity)
• Health insurance
• Reproductive benefits for both parents
• Volunteering opportunities
• Free communal transport facilities inside Dhaka to and from the office
• Free catered lunch every day

Skills

• Commission Calculation
• Data Analysis
• Excel
• Sales Compensation
• Salesforce