General Manager

Job description

Bangladesh Research and Education Network (BdREN) is hiring a General Manager (HR & Admin), a senior leadership role (Level 3, Senior Management) responsible for building and sustaining a professional, people-first, compliant and high-performing Human Resources and Administrative function. With a growing workforce of 105 employees in a knowledge-driven, technology-intensive environment, BdREN needs full-time dedicated HR leadership to institutionalise international best practices and drive a progressive people strategy. The role is benchmarked against CHRO/Chief People Officer standards at leading technology and telecom organisations in Bangladesh. The role-holder serves as a strategic business partner to the CEO and the BdREN leadership team, reports to the CEO, and directly manages the Manager (HR) and Manager (Admin). Full-time, permanent after satisfactory completion of a six-month probation. Location: BdREN Office, Dhaka. This is a re-advertisement; candidates who have already applied need not apply again. Bangladeshi nationals only; maximum age 45 years as of the last date of application (relaxation may be considered for extraordinarily qualified candidates).

Responsibilities

• Develop, own and continuously evolve a comprehensive People Strategy aligned with BdREN's five-year institutional roadmap and annual business plan
• Lead organisational design, job architecture, grading and workforce restructuring; drive succession planning and leadership pipeline development
• Oversee end-to-end recruitment and selection through a transparent, merit-based, structured hiring process, and build BdREN's employer brand
• Design and implement an annual Learning & Development plan (target of 40 learning hours per employee per year) and set up a Learning Management System
• Design and maintain a competitive, equitable total rewards framework; oversee payroll, provident fund, gratuity and statutory deductions
• Institutionalise an annual performance appraisal system with KPIs and OKRs, and manage performance improvement plans fairly
• Develop employee engagement strategies and lead the Gender Diversity, Equity & Inclusion programme and anti-sexual harassment compliance framework
• Ensure compliance with the Bangladesh Labour Act 2006 and Labour Rules 2015; maintain the HR Policy Manual, service rules and SOPs
• Handle disciplinary proceedings, show-cause notices and termination processes with due process
• Oversee office administration, asset management, logistics, travel, facilities, vendor contracts and event management
• Lead selection and implementation of an HRIS/HRMS platform and build a people analytics capability

Requirements

• Master's degree in Management / Public Administration, or an MBA with major in Human Resource Management (HRM) / Management from a recognized university
• Minimum 12 years of progressive HR experience, including at least 5 years in a senior HR leadership role (GM/DGM/AGM or equivalent)
• Experience in developing HR policy, HR strategic plan, organogram, service rules, recruitment policy, training policy, KPIs and job descriptions
• Hands-on experience with HRIS/HRMS platforms, HR analytics and data-driven workforce planning
• Sound knowledge of the Bangladesh Labour Act 2006 (as amended), Labour Rules 2015 and applicable government service regulations
• Track record of driving Gender Diversity, Equity & Inclusion programmes in a structured manner
• Experience in a private sector business organization is preferred; exposure to leading telecom or technology-driven organisations is a strong advantage
• Excellent written and spoken communication in Bengali and English
• Bangladeshi nationals only; maximum age 45 years as of the last date of application

Skills

• Compensation & Benefits
• HR Strategy
• HRIS
• Labour Law
• Learning & Development
• People Analytics
• Talent Acquisition