Executive - Clinic Administration

Job description

Responsible for supervising operational aspects of the medical centre within a specified practice to achieve excellent customer service, quality, cost, and delivery performance in line with company strategy, goals and values.

Responsibilities

• Implement and improve quality SOPs and work closely with the Quality Manager
• Coordinate the insurance process at clinic level and supervise daily accounts
• Coordinate with the store on raw materials purchase, movement and usage
• Supervise housekeeping and waste disposal
• Coordinate routine checks in treatment and procedure rooms, including expiry dates of injections, vaccines and lab reagents
• Keep track of MOH requirements for the clinic, doctors and staff and ensure compliance
• Manage and maintain patient contact details and other internal documents
• Coordinate with the Lab and Radiology departments and ensure accurate reports
• Supervise front office administration, the monthly duty roster and staff attendance

Requirements

• College Diploma in any discipline or related fields

Skills

• Clinic administration
• Customer service
• Insurance coordination
• Staff supervision