Duty Engineer

Job description

You are part of the team behind every seamless stay. At MGallery, every detail matters, and as a Duty Engineer, you ensure the hotel’s facilities, equipment, and systems operate safely, efficiently, and reliably. Through technical expertise, proactive maintenance, and quick response, you help create a comfortable environment for our guests and Heartists.

Responsibilities

• Oversee daily engineering operations and respond promptly to maintenance requests.
• Carry out preventive and corrective maintenance of hotel facilities, equipment, and systems.
• Troubleshoot and resolve technical issues to minimize disruption to hotel operations.
• Monitor electrical, mechanical, plumbing, HVAC, and other building systems.
• Conduct regular inspections and ensure all equipment is operating safely and efficiently.
• Coordinate and follow up on maintenance requests and work orders.
• Respond to emergencies and breakdowns and take appropriate corrective action.
• Ensure all engineering activities comply with safety standards, hotel procedures, and local regulations.
• Maintain accurate records of maintenance activities, inspections, and repairs.
• Coordinate with other hotel departments and external contractors when required.
• Support and guide Engineering team members during daily operations.
• Ensure engineering workshops, tools, and work areas are clean, organized, and safe.
• Contribute to maintaining a comfortable, safe, and well-maintained environment for guests and Heartists.

Requirements

• Diploma or technical qualification in Engineering or a related field.
• Previous experience in a similar engineering role, preferably within a hotel or hospitality environment.
• Good knowledge of electrical, mechanical, HVAC, plumbing, and building systems.
• Strong troubleshooting and problem-solving skills.
• Good communication and team coordination skills.
• Proactive, reliable, and safety-conscious approach to work.
• Ability to work independently and under pressure.
• Flexible to work shifts, weekends, and public holidays as required.

Benefits

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities