Director, Commercial

Job description

foodpanda is looking for an ambitious Director of Commercial reporting into the Managing Director. You will plan, develop and implement commercial strategies based on company objectives to support and accelerate merchant growth, keep abreast of trends to advise senior management, and promote the company's commercial activities to generate revenue and sustainable growth. An entrepreneurial mindset, creative strategy and strong leadership skills are expected.

Responsibilities

• Develop and implement commercial strategies that accelerate growth and align with company objectives, setting where to play and how to win
• Lead the identification and prioritization of target segments and define go-to-market approaches tailored to segment needs
• Own initiatives that grow key commercial metrics, with measurable, actionable plans adopted across teams
• Own short-term, mission-critical initiatives that address urgent business needs
• Manage and grow relationships with key partners, stakeholders and vendors
• Lead, inspire and develop a high-performing commercial team with a culture of accountability and continuous improvement
• Train the team to lead QBRs with merchants using strong pitch and play books
• Empower the team to resolve operational bottlenecks and uncover local operational inefficiencies
• Define targets, KPIs and performance metrics and own measurement and reporting
• Design and implement compensation models for commercial representatives and relevant commercial staff
• Drive continuous optimization of productivity and customer experience

Requirements

• Bachelor's degree in Business, Marketing, Finance, Economics or a related field; Master's preferred
• 15 years of progressive commercial leadership experience, ideally in a high-growth, tech-driven or platform/e-commerce environment
• Proven track record of developing and executing commercial strategies that drive sustainable revenue growth and market expansion
• Experience leading and developing high-performing sales or commercial teams, with strong people-management and coaching skills
• Experience working cross-functionally with operations, finance, marketing and product teams
• Exceptional analytical, strategic and operational decision-making skills, comfortable with data, forecasting and reporting tools
• Strong stakeholder management skills, able to influence senior leaders, regional/global teams and external partners
• Proven ability to diagnose operational issues, streamline processes and lead continuous improvement
• Outstanding communication and presentation skills
• Highly adaptable in fast-changing and ambiguous environments, with a strong sense of ownership and urgency

Skills

• Commercial Strategy
• Go-to-Market
• KPI Management
• Stakeholder Management
• Team Leadership