Data Entry Operator

Job description

DUTIES AND RESPONSIBILITIES

•

Registration of patients in the HIS and ensuring accuracy is maintained.

•

Attending to the patients and guiding them with their enquiries

•

Maintaining good telephone and email etiquette

•

Coordinating with the supervisors regarding the patient flow management

•

Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.

•

Ensuring that the waiting time is reduced and assisting in improving the same

•

Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification

•

Being up to date with the new tie ups and the billing requirements

•

Assisting with related data entry tasks in the other departments

•

Assisting with any additional task assigned by the HOD as per the operational requirement

•

DUTIES AND RESPONSIBILITIES

•

Registration of patients in the HIS and ensuring accuracy is maintained.

•

Attending to the patients and guiding them with their enquiries

•

Maintaining good telephone and email etiquette

•

Coordinating with the supervisors regarding the patient flow management

•

Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.

•

Ensuring that the waiting time is reduced and assisting in improving the same

•

Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification

•

Being up to date with the new tie ups and the billing requirements

•

Assisting with related data entry tasks in the other departments

•

Assisting with any additional task assigned by the HOD as per the operational requirement

•

guage advantageous/desirable but not essential.

•

QUALIFICATION, LICENSURE, EDUCATION, EXPERIENCE, SPECIAL SKILLS:-

4.1 Preferably a college graduate in any discipline.

4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system.

4.3 Proficient technology application skills; Basic MS Office (Word, Excel, & PowerPoint) MS Outlook & Internet explorer skills.

4.4 Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior telephone etiquette

4.5 Patient focused; service oriented; patient & understanding.

4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure

•

Ability to work independently with minimal supervision.

•

Reliable, punctual, dependable, and responsive.

•

Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.

Responsibilities

• Registration of patients in the HIS and ensuring accuracy is maintained.
• Attending to the patients and guiding them with their enquiries
• Maintaining good telephone and email etiquette
• Coordinating with the supervisors regarding the patient flow management
• Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.
• Ensuring that the waiting time is reduced and assisting in improving the same
• Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification
• Being up to date with the new tie ups and the billing requirements
• Assisting with related data entry tasks in the other departments
• Assisting with any additional task assigned by the HOD as per the operational requirement
• guage advantageous/desirable but not essential.

Requirements

• 4.1 Preferably a college graduate in any discipline.
• 4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system.
• 4.3 Proficient technology application skills; Basic MS Office (Word, Excel, & PowerPoint) MS Outlook & Internet explorer skills.
• 4.4 Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior telephone etiquette
• 4.5 Patient focused; service oriented; patient & understanding.
• 4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure
• Ability to work independently with minimal supervision.
• Reliable, punctual, dependable, and responsive.
• Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.