Associate Training and Content Specialist

Job description

Job Description: Prepare user guides, release notes, and other support materials. Develop innovative web-based tutorials. Interact with customers to explain complex technical issues. Communicate customer feedback with software development teams to help design a better product. Prepare responses to RFPs and other business proposals.

Responsibilities

• Prepare user guides, release notes, and other support materials
• Develop innovative web-based tutorials
• Interact with customers to explain complex technical issues
• Communicate customer feedback with software development teams to help design a better product
• Prepare responses to RFPs and other business proposals

Requirements

• Excellent communication skills in both verbal and written English
• Creative and analytical writing skills
• Eagerness to explore, learn, and critically evaluate emerging technologies for practical business use
• Familiarity with commonly used AI tools and platforms
• Bachelor's in CS / CSE / EEE / English Literature or similar fields preferred
• Attention to detail and a drive for quality

Benefits

• As Per Company Policy