Assistant Manager - Human Capital

Job description

Jumeirah Muscat Bay, set in a secluded cove at Bandar Jissah between the Al Hajar Mountains and the Gulf of Oman, is looking for an Assistant Manager - Human Capital. The role keeps the resort's HR records and workforce planning accurate, runs recruitment and exit interviews for colleagues in Grades 10-7, oversees colleague accommodation, clinic and cafeteria services, and supports colleague engagement, coaching and disciplinary processes.

Responsibilities

• Maintain accurate and up-to-date HRIS records, digital and physical colleague files, and the resort's workforce planning tool to support effective staffing decisions and departmental planning
• Conduct recruitment interviews and exit interviews for colleagues in Grades 10-7 across all departments, ensuring quality hires, gathering meaningful feedback and recommending appropriate improvements
• Oversee colleague accommodation, clinic operations and cafeteria services, ensuring colleagues' requirements are addressed, service standards are maintained and daily operations run smoothly
• Plan and coordinate colleague engagement activities that promote wellbeing, recognition and a positive workplace culture, working closely with departments and external suppliers
• Provide coaching and counselling to colleagues and managers, support disciplinary meetings and investigations in accordance with applicable legislation and company guidelines, and ensure HR team members receive regular appraisals, consultation and development opportunities
• Liaise with government agencies to process required documentation, licences and approvals, while maintaining effective relationships with HR, Marketing, Sales, Finance, colleagues, external candidates and suppliers

Requirements

• A diploma in Hotel Management, Human Resources Management or an internationally recognised equivalent is essential
• A bachelor's degree in Human Resources Management or an internationally recognised equivalent is desirable
• A minimum of five years' experience in a similar Human Resources role, preferably within the hospitality industry
• Demonstrated experience in HRIS administration, recruitment, employee relations, workforce planning, colleague engagement and welfare services, with knowledge of applicable employment legislation and government procedures

Benefits

• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within Jumeirah's global network
• Colleague discounts on food, beverage and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary
• Locally relevant benefits as determined by the property

Skills

• Colleague Engagement
• Employee Relations
• HRIS
• Recruitment
• Workforce Planning