Telesales Specialist

চাকরির বিবরণ

Shayna Corporation is a growing organization focused on delivering quality products and services to a diverse customer base. The company values strong customer relationships, efficient operations and continuous improvement in its sales and service processes. The Telesales Specialist (Evening Shift) is responsible for making outbound and receiving inbound calls to promote products and services, answer customer inquiries and close sales in a professional and courteous manner. Job location: Dhanmondi 27, Dhaka. Working hours: 5:30 PM - 11:00 PM.

দায়িত্ব

• Make outbound calls and receive inbound calls to promote products and services.
• Answer customer inquiries.
• Close sales in a professional and courteous manner.

যোগ্যতা

• Strong customer-facing abilities, including customer service and customer support skills.
• Effective spoken and written communication skills with clear, professional phone etiquette.
• Demonstrated sales skills, with the ability to persuade, negotiate and close deals.
• Willingness to learn and be trained, or experience providing training or coaching to colleagues.
• Basic computer literacy and ability to work with CRM or call management systems.
• Ability to work on-site in Dhaka on the evening schedule.
• Organized, target-driven and able to handle high call volumes with attention to detail.
• Prior telesales or call center experience is an advantage but not mandatory.

সুবিধা

• Sales commission after 3 months of successful probation.
• Weekly 1 holiday based on roster duty.
• Other benefits as per company policy.

দক্ষতা

• CRM
• Customer Service
• Negotiation
• Telesales