Services Senior Specialist - Business Operations

চাকরির বিবরণ

Do you enjoy coordinating resources and driving operational excellence?

Do you thrive in a fast-paced environment where planning and organization are critical to success?

Join our Team

As a Manpower Coordinator, you will be responsible for coordinating technician recruitment activities, managing manpower records, supporting workforce planning, and ensuring technicians are qualified, trained, and deployed effectively to meet operational requirements.

Partner with the best

As a Manpower Coordinator, you will play a key role in ensuring workforce readiness, compliance, and efficient utilization of technical resources. You will work closely with subject matter experts, manpower suppliers, and operational teams to maintain high standards of manpower management.

As a Manpower Coordinator, you will be responsible for:

• Coordinating and scheduling technician interviews with the appropriate subject matter experts for each required skill category.

• Developing and maintaining a standardized interview process, including interview guidelines and screening checklists.

• Creating and maintaining a centralized repository containing technician profiles, skills data, interview records, training status, certifications, assignments, and utilization records.

• Developing and implementing a standard technician resume format to ensure consistent documentation of experience, technical skills, certifications, and site exposure.

• Monitoring required training records and ensuring mandatory training and certifications remain current.

• Maintaining regular communication with manpower suppliers to ensure alignment with operational requirements, standards, and documentation expectations.

• Controlling technician assignments to projects and job sites, ensuring appropriate skills are matched to operational requirements.

• Tracking technician utilization and supporting workforce planning activities by identifying availability, resource gaps, and optimization opportunities.

• Maintaining accurate, confidential, and up-to-date manpower records accessible to authorized stakeholders.

• Providing manpower reports, status updates, and recommendations to support operational readiness and execution.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's degree or diploma in Business Administration, Human Resources, Operations, Engineering, or a related field.

• Have experience in manpower coordination, workforce planning, resource coordination, field services, HR coordination, or supplier management.

• Have experience working with technical manpower, field technicians, service teams, or project-based resources.

• Demonstrate an understanding of technician skills, certifications, training requirements, and manpower deployment processes.

• Be proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.

• Demonstrate strong organizational, planning, and coordination skills.

• Have excellent communication and stakeholder management skills.

• Be detail-oriented with the ability to maintain accurate records and documentation.

• Be able to manage multiple priorities and meet deadlines in a dynamic environment.

• Demonstrate a proactive approach to problem solving and resource planning.

• Handle confidential personnel information with professionalism and discretion.

দায়িত্ব

• Coordinating and scheduling technician interviews with the appropriate subject matter experts for each required skill category.
• Developing and maintaining a standardized interview process, including interview guidelines and screening checklists.
• Creating and maintaining a centralized repository containing technician profiles, skills data, interview records, training status, certifications, assignments, and utilization records.
• Developing and implementing a standard technician resume format to ensure consistent documentation of experience, technical skills, certifications, and site exposure.
• Monitoring required training records and ensuring mandatory training and certifications remain current.
• Maintaining regular communication with manpower suppliers to ensure alignment with operational requirements, standards, and documentation expectations.
• Controlling technician assignments to projects and job sites, ensuring appropriate skills are matched to operational requirements.
• Tracking technician utilization and supporting workforce planning activities by identifying availability, resource gaps, and optimization opportunities.
• Maintaining accurate, confidential, and up-to-date manpower records accessible to authorized stakeholders.
• Providing manpower reports, status updates, and recommendations to support operational readiness and execution.

যোগ্যতা

• Have a Bachelor's degree or diploma in Business Administration, Human Resources, Operations, Engineering, or a related field.
• Have experience in manpower coordination, workforce planning, resource coordination, field services, HR coordination, or supplier management.
• Have experience working with technical manpower, field technicians, service teams, or project-based resources.
• Demonstrate an understanding of technician skills, certifications, training requirements, and manpower deployment processes.
• Be proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Demonstrate strong organizational, planning, and coordination skills.
• Have excellent communication and stakeholder management skills.
• Be detail-oriented with the ability to maintain accurate records and documentation.
• Be able to manage multiple priorities and meet deadlines in a dynamic environment.
• Demonstrate a proactive approach to problem solving and resource planning.
• Handle confidential personnel information with professionalism and discretion.

সুবিধা

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

দক্ষতা

• Manpower Coordination
• Microsoft Excel
• Supplier Management
• Workforce Planning