Product Operations Senior Specialist

চাকরির বিবরণ

HungerStation is hiring a Product Operations Senior Specialist in Riyadh to connect product, operations and business teams and keep product rollouts running smoothly.

দায়িত্ব

• Work closely with Product, Engineering in ensuring that product features are properly tested before go live
• Build strong stakeholder management skills to be able to effectively manage business requests
• Work with the product teams in OKR planning, being part of the product discovery process
• Develop a good understand of business KPIs in order to be able to deliver business value in partnership with our Operations teams - Logistics, Sales, Service
• Vendor integrations: enable the go-live of partner vendors on the platform after proper integration is done
• Work closely with Engineering and Vendor teams to support POS API integrations.
• Analyze data and performance metrics to make informed decisions, track progress, and optimize program outcomes
• Build dashboards and reports that can help with better insights for the teams on ongoing projects.
• Continuously assess and enhance operational processes, identifying areas for improvement and efficiency gains
• Manage program budgets, including cost forecasting and expense control
• Provide regular reports and updates to senior management on the progress of programs, key performance indicators, and financial results
• Innovation: stay up to date with industry trends and emerging technologies to recommend and implement innovative solutions that can enhance the food delivery business.

যোগ্যতা

• 4 -5 years of operational experience in an e-commerce or food/tech industry (preferably 2 years in a senior role)
• Deep problem solving skills and very strong at hypothesis formulation for crafting solutions
• Experience in Analyzing and validating API payloads, requests, and responses for accuracy and compliance and to support Integrations.
• Experience in building operational processes and defining improvements across the journey
• Experience with project management and a deep understanding of prioritization and criticality of deadlines
• Ability to build relationships, motivate peers, and manage upwards
• Strong product sense to be able to deeply understand our ecosystem, and collaborate with Product teams on relevant topics
• Strong Data analytics experience
• Hands-on experience with tools such as Tableau, and Looker Studio will be an advantage

দক্ষতা

• Product Operations
• Stakeholder Management
• Strategy & Planning