Partner Service Agent

চাকরির বিবরণ

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Bangladesh is hiring a Partner Service Agent (part-time, entry level, Dhaka) to attend inbound and outbound chats/calls and solve vendor issues. The role needs problem-solving skills, a typing speed of 30-50 words per minute for live chat, and willingness to work 6 days a week, 6 hours a day, in different shifts.

দায়িত্ব

• Attend inbound and outbound chats/calls solving vendor issues
• Follow the timeline when assigned a task
• Manage live chat while maintaining a typing speed of 30-50 words per minute
• Follow the order processing system from the back end
• Work 6 days a week and 6 hours per day in different shifts

যোগ্যতা

• Successfully completed HSC / A levels
• Good typing skills
• Strong communication skills
• Dynamic, a doer, able to adapt constantly to changes

দক্ষতা

• Communication
• Live Chat
• Problem Solving
• Typing