Library Assistant

চাকরির বিবরণ

This position provides front counter library service and supports activities in the library access and technical services area. The position requires working a variety of shifts, including daytime, evening, and weekend hours.

This is a term position for one year, eligible for renewal. As this position is based in Qatar and offers no relocation assistance, GU-Q is looking for locally based candidates only. Interested candidates are encouraged to apply as soon as possible.

দায়িত্ব

• Perform library circulation and other service desk duties.
• Responsible for library opening and closing procedures.
• Assist in receiving, processing, circulating, organizing, shelving, and maintaining library materials.
• Fulfill interlibrary loans, document delivery, and scan requests for university faculty, students, and campus partners.
• Support student worker training and daily task assignment.
• Support course reserves processing, basic administrative tasks, and equipment maintenance.
• Undertake special projects and serve on library committees as assigned.
• Service Desk & Patron Operations
• Check in and check out library materials.
• Ensure that the library is orderly and conducive to study.
• Answer service desk queries and refer reference requests appropriately.
• Responsible for library opening and closing procedures.
• Monitor library activities and oversee the library during late evening and weekend hours.
• Report issues with spaces and facilities.
• Maintain a strong customer service focus by applying library policies and procedures.
• Register alumni users; collect fee payments, and create and edit patron records in the library system.
• Monitor the departmental inbox, conduct scheduled patron counts, log service desk transactions, and handle student clearance records.
• Enforce room booking calendar policies, provide patron technology troubleshooting, and grant student clearance in the library system.
• Collection Management & Stacks Maintenance
• Sort, shelve, and maintain physical collections in classified order.
• Undertake the processing of library materials (e.g., RFID tagging, relamination, spine labeling, and new book processing).
• Maintain and update records for library materials, including serials, withdrawn items, and missing items.
• Perform regular shelf reading and stack shifting, and inspect student worker shelving.
• Interlibrary Loans & Document Delivery
• Retrieve and process interlibrary loan requests.
• Support the shipping of books to and from the main campus.
• Fulfill faculty scan requests.
• Student Workers
• Assist with training student workers and delegating daily tasks.
• Course Reserves, Equipment & Administrative Support
• Support Course Reserves processing.
• Monitor print stations and group study spaces.
• Support Kindle maintenance (charging, clearing, and syncing).
• Support library supplies maintenance.
• Prepare procedure documentation in the assigned area of responsibility as needed.

যোগ্যতা

• Some knowledge of academic library functions and practices.
• Strong customer service focus.
• Strong organizational skills with attention to detail and accuracy.
• Excellent oral and written communication skills in English.
• Ability to work independently or as part of a team.
• Proficiency with productivity and collaboration tools (e.g., MS Office, Google Workspace).
• Technical aptitude, including troubleshooting computer hardware/software and operating office equipment.
• Bachelor’s degree.
• 2+ years of library experience or other relevant work experience.
• Experience in providing customer service.

দক্ষতা

• Customer service
• Google Workspace
• Library circulation
• MS Office