Lead, Telesales

চাকরির বিবরণ

foodpanda is seeking a motivated and results-driven Lead, Telesales (Bangladesh) to support and grow its telesales operations in the market. Reporting directly to the Regional Telesales Lead, this role will oversee telesales activities in Bangladesh, managing a local team of telesales agents to drive new vendor acquisition, activation, and upselling initiatives. The role will also collaborate with cross-functional teams across APAC to ensure alignment with regional standards, processes, and business goals.

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, operating in around 65 countries worldwide.

দায়িত্ব

• Own the regional sales strategy and quarterly target-setting process; define performance expectations and incentive structures
• Analyze productivity, funnel velocity, and conversion trends; identify root causes of underperformance and give leadership actionable insights
• Drive execution efficiency so newly signed partners are onboarded and activated within strict SLAs; implement new tools and process updates rapidly
• Cultivate a high-energy, resilient team culture through structured huddles; remove operational blockers and manage partner escalations
• Set and enforce rigorous performance standards through 1-on-1 coaching and continuous skill development
• Lead from the front, coaching the team through real-world sales challenges and using team feedback to improve processes and tools

যোগ্যতা

• 5+ years of progressive experience in Inside Sales or Business Development, including at least 2 years of direct leadership in a high-growth, metric-driven environment
• Proficiency in data analysis and forecasting; able to audit performance reports and develop incentive models
• Expertise in sales process governance, defining SOPs and managing Quality Control frameworks
• Mandatory proficiency in enterprise CRMs (Salesforce) and working knowledge of sales acceleration tools such as auto-dialers
• Demonstrated success in recruiting, training, and coaching sales talent; strong executive communication skills

সুবিধা

• Health insurance
• Learning and development opportunities
• Regular company and team events
• A dynamic, international team committed to diversity and inclusion

দক্ষতা

• Coaching
• Inside Sales
• Sales Analytics
• Salesforce
• Team Leadership
• Telesales