IT Manager, Q-HOTEL Dhaka

চাকরির বিবরণ

Quality Hospitality Limited (Q-HOTEL Dhaka) hiring at IT Manager

Job Context:

Q Hotel Dhaka, a concern of Quality Hospitality Limited, is an upcoming premium 5-Star Hotel and Multi-Purpose Office Complex located at Purbachal New Town (adjacent to 300 Feet Road). The property features 152 well-appointed guestrooms, 4 international restaurants, multi-purpose event spaces, an outdoor heated pool, spa, and wellness facilities. Scheduled for full operation by Q4 2026, the hotel is in its pre-opening phase and seeking an experienced, high-caliber IT Manager to lead its technology environment.

JOB RESPONSIBILITIES

- Lead, oversee, and handle all end-to-end IT infrastructure, hardware, and technology operations across the entire hotel property to ensure 24/7 business continuity.

- Plan, deploy, and maintain all core network infrastructure, servers, enterprise Wi-Fi, workstations, telecommunications, CCTV surveillance, and access control systems.

- Execute preventive maintenance, routine system updates, hardware servicing, and technical troubleshooting across all departments to minimize downtime.

- Manage the complete lifecycle—including installation, configuration, software updates, and ongoing servicing—of all hotel operational software.

- Support and maintain specialized hospitality systems across all revenue centers, including Property Management Systems (PMS) for front desk/rooms, Point of Sale (POS) for restaurants and in-room dining/room service, financial systems, online booking engines, and electronic door-lock/key-card applications.

- Ensure all guest-facing and backend software applications integrate seamlessly for front office, F&B, housekeeping, and administration.

- Implement robust IT security protocols, including network firewalls, antivirus management, data backup routines, disaster recovery planning, and user access management.

- Establish and enforce IT security policies, standard operating procedures (SOPs), and data protection standards.

- Direct pre-opening IT projects, hardware procurement, software licensing, and system deployment timelines to ensure full operational readiness before launch.

- Manage vendor relationships, coordinate Service Level Agreements (SLAs), and supervise third-party technicians during installation and maintenance.

Job Requirements

- Having Bachelor of Science in Information Technology (IT) degree is a plus.

- Preferred Industry Type are IT Services & Consulting.

- Experience must be within 10-15 years.

Skills & Area of Expertise

- Hotel Management

- Hospitality management

- Hotel operations knowledge

- IT Infrastructure Management

Additional Requirements

- 10 to 15 years of experience in IT management, preferably in the hospitality industry.

- Experience in hotel, resort, or property management & preservation services is preferred.

Compensation and Benefits

- Salary review: Yearly

- Festival bonus: 2 bonus

- Gratuity

- Attractive remuneration package commensurate with qualifications and market standards for 5-star hospitality professionals.

- Career growth opportunities in a premium pre-opening 5-star hotel project.

How to apply: email your CV to career@qfl.com.bd (the careers address published by Quality Feeds Limited, the parent group, on qfl.com.bd/careers).

দায়িত্ব

• Lead, oversee, and handle all end-to-end IT infrastructure, hardware, and technology operations across the entire hotel property to ensure 24/7 business continuity.
• Plan, deploy, and maintain all core network infrastructure, servers, enterprise Wi-Fi, workstations, telecommunications, CCTV surveillance, and access control systems.
• Execute preventive maintenance, routine system updates, hardware servicing, and technical troubleshooting across all departments to minimize downtime.
• Manage the complete lifecycle—including installation, configuration, software updates, and ongoing servicing—of all hotel operational software.
• Support and maintain specialized hospitality systems across all revenue centers, including Property Management Systems (PMS) for front desk/rooms, Point of Sale (POS) for restaurants and in-room dining/room service, financial systems, online booking engines, and electronic door-lock/key-card applications.
• Ensure all guest-facing and backend software applications integrate seamlessly for front office, F&B, housekeeping, and administration.
• Implement robust IT security protocols, including network firewalls, antivirus management, data backup routines, disaster recovery planning, and user access management.
• Establish and enforce IT security policies, standard operating procedures (SOPs), and data protection standards.
• Direct pre-opening IT projects, hardware procurement, software licensing, and system deployment timelines to ensure full operational readiness before launch.
• Manage vendor relationships, coordinate Service Level Agreements (SLAs), and supervise third-party technicians during installation and maintenance.

যোগ্যতা

• Having Bachelor of Science in Information Technology (IT) degree is a plus.
• Preferred Industry Type are IT Services & Consulting.
• Experience must be within 10-15 years.
• Hotel Management
• Hospitality management
• Hotel operations knowledge
• IT Infrastructure Management
• 10 to 15 years of experience in IT management, preferably in the hospitality industry.
• Experience in hotel, resort, or property management & preservation services is preferred.

সুবিধা

• Salary review: Yearly
• Festival bonus: 2 bonus
• Gratuity
• Attractive remuneration package commensurate with qualifications and market standards for 5-star hospitality professionals.
• Career growth opportunities in a premium pre-opening 5-star hotel project.

দক্ষতা

• Hospitality PMS/POS systems
• Hotel management
• IT infrastructure management
• Network security