IT Lab Assistant

চাকরির বিবরণ

The IT Lab Assistant provides day-to-day technical support, maintenance and operational management for computer laboratories supporting the Bachelor of Science (BSc) in Computer Science and Master of Science (MSc) in Cybersecurity programs. The role ensures lab infrastructure, specialized software, virtualized environments and hardware are fully operational, secure and ready for lectures, practical hands-on sessions and research activities.

দায়িত্ব

• Prepare, configure and maintain computer labs for undergraduate programming labs and postgraduate advanced cybersecurity practical sessions
• Deploy, configure and manage virtualized laboratory environments (e.g., VMware, VirtualBox, Proxmox, Hyper-V) used for ethical hacking, penetration testing, malware analysis and network security exercises
• Install, update and license required academic software, IDEs, compilers, database management systems and specialized security tools (e.g., Wireshark, Metasploit, Kali Linux, Burp Suite, Snort)
• Set up isolated network segments, firewalls and sandboxed environments for safe cybersecurity testing and simulation
• Provide real-time technical assistance to faculty members and students during scheduled lab sessions and open lab hours
• Troubleshoot hardware, operating system (Windows, Linux, macOS) and network connection issues promptly to minimize disruption to classes
• Guide students on setting up development environments, tools and remote laboratory access when required
• Maintain physical inventory and setup for hardware experiments (e.g., microcontrollers, IoT devices, network switches, routers and cabling)
• Perform regular system maintenance, disk imaging, OS deployment, software updates and security patching across all lab machines
• Monitor lab hardware health, manage user accounts and access control, and enforce university IT usage and cybersecurity policies
• Assist in maintaining lab data backup and recovery procedures
• Maintain an accurate inventory of lab assets, hardware components, peripheral devices, software licenses and tools
• Log technical issues, maintenance schedules and hardware repair requests using the university ticketing system
• Ensure lab facilities comply with health, safety and security standards

যোগ্যতা

• Bachelor's degree or Higher Diploma in Computer Science, Computer Engineering, Information Technology, Cybersecurity or a closely related field
• Advanced proficiency in Linux administration (Ubuntu, Debian, Kali Linux) and Windows/Windows Server environments
• Hands-on familiarity with security analysis tools (Wireshark, Nmap, Metasploit, Burp Suite, Snort/Suricata, SIEM concepts)
• Experience configuring virtual machines, virtual networks and sandboxes (VMware ESXi/Workstation, VirtualBox or Docker containers)
• Solid understanding of TCP/IP, subnets, VLANs, routing, firewalls and basic network troubleshooting
• Basic scripting skills (Python, Bash or PowerShell) for task automation and setup scripts; familiarity with common programming languages (C++, Java, Python)
• Strong problem-solving, diagnostic and technical troubleshooting abilities
• Excellent interpersonal and communication skills to work effectively with students, faculty and IT staff
• Ability to work independently, manage time effectively during busy academic term schedules and prioritize urgent technical support requests
• Commitment to maintaining academic integrity and strict data security protocols within university networks
• Preferred: Cisco Certified Network Associate (CCNA)
• Preferred: EC-Council Certified Ethical Hacker (CEH) or entry-level cybersecurity certifications

সুবিধা

• Market competitive salary
• Tax-free income: salaries in Qatar are exempt from local income tax
• Private medical insurance provided for sponsored employees
• Opportunities for career advancement based on performance and contribution

দক্ষতা

• Cybersecurity Tools
• Linux
• Networking
• Python
• Troubleshooting
• Virtualization
• Windows Server