Director of Sales

চাকরির বিবরণ

The Director of Sales monitors and motivates the department's activities and team to ensure that all salespersons' quotas are met, and that sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room and maximize sales in all hotel revenue areas. The position has overall responsibility for achieving revenue goals, KPIs, guest and employee satisfaction and the financial performance of the department.

Four Seasons Hotel Bahrain Bay sits on an exclusive island in the heart of the Kingdom's capital.

দায়িত্ব

• Develop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel
• Develop and implement a sales strategy to manage all sales channels and segmentation, including strategic account plans for the demand generators in the market
• Deploy the sales team against appropriate market segments and constantly monitor performance
• Assist in the development of the annual marketing plan and ensure projects are executed for all market areas as stated in the hotel marketing plan
• Proactively position and market the property to remain a market leader and strengthen the Four Seasons brand image
• Identify changing market conditions and introduce appropriate changes in sales and marketing strategy
• Communicate potential new revenue opportunities to the hotel executive team
• Create and execute account plans for assigned markets and territories across all segments to achieve budgeted targets
• Conduct sales calls, prospecting calls, site inspections, entertainment and necessary business travel
• Prepare daily, weekly, monthly and yearly reports to support management decision making
• Manage communication with Four Seasons Worldwide Sales Offices and provide regular Sales & Marketing updates
• Assign clear goals to team members and encourage the sales team to set and exceed challenging objectives
• Oversee systems, administration, database and facilities of on-site sales activities, including the contract document, escrow, loan servicing and reporting processes for new sales, buybacks, repurchases and re-sales

যোগ্যতা

• Bachelor's degree in hospitality management, Business Administration, Marketing, or a related field
• Minimum 8-10 years of progressive hotel sales experience within luxury hospitality
• Minimum 3-5 years in a Director of Sales role at a luxury hotel or resort
• Experience with luxury hotel brands and international markets preferred
• Strong understanding of Bahrain and GCC hospitality markets
• Proven track record of achieving and exceeding revenue targets
• Strong negotiation, networking, and relationship-building skills
• Excellent leadership and people management capabilities
• Advanced analytical and strategic planning skills
• Outstanding presentation and communication skills
• Proficiency in Salesforce, Delphi, Opera, Microsoft Office, and other hotel sales systems

দক্ষতা

• Hotel Sales
• Negotiation
• Opera
• Revenue Management
• Salesforce
• Team Leadership