Club Secretary / General Manager

চাকরির বিবরণ

Position Title

Club Secretary / General Manager

Reporting Relationship

Reports directly to the Board of Directors through the President.

Position Purpose

To serve as the principal executive officer responsible for the strategic leadership, day-to-day operations, financial sustainability, and administrative management of Saints Club Limited. The Club Secretary / General Manager serves as the custodian of the Club’s heritage, delivering premium service to members while maintaining institutional governance and asset integrity.

Key Responsibilities

1. Strategic Leadership & Financial Management

- Implement Board strategies, policies, annual operating plans, and budgets.

- Drive financial sustainability through cost control, revenue growth, sponsorship, and commercial activities (F&B, events, facilities).

- Provide monthly financial, operational, and management reports to the Board.

2. Operations, Facilities & F&B Management

- Oversee daily Club operations, including administration, security, procurement, and maintenance.

- Maintain high standards across dining venues, lounges, banquet operations, and recreational areas.

- Manage facility upkeep, preventive maintenance, and capital expenditure/renovation projects.

3. Member Services & Community Engagement

- Enhance member satisfaction, retention, and engagement through high-quality service and events.

- Develop programs and social/alumni activities celebrating the heritage of the eight founding missionary schools.

- Handle member feedback and foster a vibrant fellowship culture.

4. Governance, HR & Risk Management

- Act as Secretary to the Board: handle meeting agendas, minutes, compliance, and corporate documentation.

- Lead, recruit, train, and evaluate staff to build a service-driven, high-performance work culture.

- Ensure strict adherence to statutory laws, Club bylaws, labor regulations, safety protocols, and risk management.

Key Performance Indicators (KPIs)

- Financial: Budget compliance, revenue growth, and cash flow stability.

- Membership: Growth, retention rates, and member satisfaction scores.

- Operations: Service quality standards, facility maintenance, and project delivery timelines.

- Governance & HR: Timely implementation of Board decisions, regulatory compliance, and staff productivity/retention.

Qualifications & Competencies

- Education: Master’s degree in Business Administration, Hospitality Management, or a related field.

- Experience: 10–15 years of management experience, with 5+ years in senior club, hospitality, or premium service leadership.

- Competencies: Strong financial acumen, board-level communication, leadership, negotiation, hospitality orientation, and high ethical standards.

Contact / Send Applications to

- president@saintsclub.ltd

দায়িত্ব

• Implement Board strategies, policies, annual operating plans and budgets
• Drive financial sustainability through cost control, revenue growth, sponsorship and commercial activities (F&B, events, facilities)
• Provide monthly financial, operational and management reports to the Board
• Oversee daily operations including administration, security, procurement and maintenance
• Maintain high standards across dining venues, lounges, banquet operations and recreational areas
• Manage facility upkeep, preventive maintenance and capex/renovation projects
• Enhance member satisfaction, retention and engagement through high-quality service and events
• Act as Secretary to the Board: agendas, minutes, compliance and corporate documentation
• Lead, recruit, train and evaluate staff
• Ensure adherence to statutory laws, Club bylaws, labour regulations, safety and risk management

যোগ্যতা

• Master's degree in Business Administration, Hospitality Management or a related field
• 10-15 years of management experience, with 5+ years in senior club, hospitality or premium service leadership
• Strong financial acumen and board-level communication
• Leadership, negotiation and hospitality orientation
• High ethical standards

দক্ষতা

• F&B Operations
• Financial Management
• Governance
• Hospitality Management
• Leadership